Dickson Motor Service provides towing and roadside assistance through AAA. Reviews highlight excellent, friendly, and professional service from their drivers. Multiple customers specifically praise a driver named Frank, describing him as awesome, super friendly, positive, cheerful, and knowledgeable. He provides quick responses, even in heavy traffic, and handles stressful breakdown situations smoothly, making customers feel in good hands. He is noted for great conversation and a cool, nice demeanor, taking pride in his job.
Another driver, Jaime, is also commended for outstanding customer service. He expertly changed a flat tire, proactively repaired the puncture without being asked, and later swapped the spare tire at the customer's workplace. Customers report feeling that excellent service is rare and express deep appreciation, with one hoping the company recognizes the driver's efforts. The service is consistently described as excellent, with drivers going above and beyond, ensuring safe and swift assistance.
The person who helped me, Will, was extremely knowledgeable, smart, and informative. Every conversation was nice and kind and I felt like I was truly being helped without feeling stupid. Thank you for your help!
July 2026
Manager, DJ, is great and friendly. Very informative and polite. My driver was knowledgeable and considerate, didn't catch his name. Thank you, would get a tow again
May 2026
Called to get information about my husband car that got towed DJ answer he was so polite and kind to the situation explained everything . Not at all like other towing companies that you feel like you are bugging them or asking stupid question.
