AAA San Jose Brokaw Commons Branch is part of the third-largest Member club of the national AAA organization, serving Northern California, Alaska, Arizona, Montana, Nevada, Utah, and Wyoming. The branch offers a wide range of services, including roadside assistance, towing, exclusive savings on insurance and car repairs, travel discounts, TourBook® guides, TripTik® Travel Planners, attraction tickets, passport photos, international driving permits, on-site insurance agents, home security consultations, notary services, and select DMV services. Customers have had positive experiences at this branch. They report being seen within 5 minutes, with friendly and helpful staff. The branch opens early, and parking is convenient. Customers have successfully completed various tasks, such as adding a family member to a car registration, obtaining an international driving permit, and transferring a vehicle title. The branch is described as efficient, with no lines and quick service, even on Saturdays. Customers appreciate the professionalism and engagement of the staff, who ensure that the process is straightforward and easy to navigate. Overall, the AAA San Jose Brokaw Commons Branch is praised for its excellent customer service, efficient processes, and wide range of services, making it a convenient one-stop shop for members' needs.
I was helped by Melissa the travel agent on my trip to Thailand and Cambodia. She was wonderful, helpful and very supportive and very patient with me. I do appreciate the service. Thank you so much
January 2026
My name Is Hector and I have been a AAA member for 5 yrs and I have recently had some issues with vehicle transfers etc. ,and Cathy a receptionist at the 1035 E Brokaw Rd branch has been a great help to me with info and great professional courtesy thank you Cathy!
August 2025
I was really surprised at how fast the service was. I came in for an international driving permit, as did about 3 other people, and i think we were all finished within 20 minutes. That includes the photos for the permit. On the way out they gave me a tote bag and coupons, too
