The AT&T Store in San Jose offers a wide range of phones, tablets, smartwatches, and connected devices, along with various wireless data plans suited for every need. Customers appreciate the flexibility of prepaid phone plans with no annual contract and no credit check, and the availability of popular unlimited data plans. Reviewers frequently mention the exceptional service provided by the staff, highlighting their professionalism, knowledge, and friendliness. Francisco is noted for effectively diagnosing and resolving phone issues, while other team members, including Perla and Mayra, have been praised for their patience and thorough assistance. Mayra, in particular, received acclaim for her dedication in handling claims and ensuring customer satisfaction. Overall, the store is described as a welcoming environment where staff go above and beyond to help customers, making it a top choice for those seeking reliable service and support. Many customers express a strong desire to return for future assistance and recommend the store to others, rating it highly for its quality customer service.
Jessica who helped us with the purchase of our new phone was knowledgeable and professional. We only had to wait a few minutes to be attended to by Jessica.
March 2026
i made a mistake on the rating jessica was a brilliant agent and she is highly recommended
January 2026
Her product knowledge is top notch. She cares about the customer. She asked my if I wanted to open the box. She told me her experience on why she always ask that question. She even transfered my data. I know I could have ordered it on line on the app, I'm glad I went into the store. The experience was great. Hats off to... read full comment
