Verizon's store at 2200 Eastridge Loop in San Jose offers an excellent wireless experience, as noted by many satisfied customers. The staff, including Iven, Austin, and Steven, have received praise for their knowledge and helpfulness. Iven resolved a customer's issue with their phone number quickly, saving them time and money. Austin made the transition to a newer phone model easy for a couple, showcasing his expertise. Steven was highlighted for his calm demeanor while assisting a customer who faced difficulties with Google Fi. He provided a temporary number to ensure they could use their phone while waiting for their original number to be transferred. Overall, the store is recognized for its friendly and empathetic service. Customers leave feeling valued and satisfied, with many recommending specific staff members for their outstanding support. A visit to this Verizon store promises a positive experience, whether for phone upgrades, service inquiries, or accessory shopping.
Julian was an amazing rep helped me completely with complicated stuff see him if you need anything
July 2026
Henry did a great job! He was very helpful and explained everything clearly and briefly. He gave us fair options, which made it easy for us to make a decision. Highly recommended!
June 2026
I keep coming for Henry. He is very professional and friendly
