Infiniti of San Jose is a welcoming dealership offering a wide selection of vehicles, including models like the Q50, Q60, QX50, QX55, QX60, and QX80. Customers appreciate the straightforward process for buying new or used cars, with special deals on sales, financing, parts, and trade-ins. The dealership provides a comfortable environment with free Wi-Fi, HDTVs, and coffee, making the visit pleasant. The staff, including sales representatives and service technicians, are friendly, knowledgeable, and patient, ensuring a stress-free experience. Customers highlight the helpfulness of staff members who go above and beyond, such as Raul, who made the car-buying process smooth and transparent, and Sergio in the service department, who efficiently handled repairs and insurance matters. The service team is praised for their professionalism and quick turnaround times. Test drives are engaging, with staff taking the time to explain features and ensure comfort, making customers confident in their purchases. Overall, Infiniti of San Jose offers excellent customer service, a great selection of cars, and a supportive environment for all your automotive needs, from buying to maintenance.
My wife and I brought in our QX60 together. We sat in the lounge, had coffee, worked on laptops. By the time we looked up the car was done. That's the kind of service experience that makes you feel the premium is justified.
September 2026
Check-in was smooth. Advisor had my appointment pulled up before I finished introducing myself. Minor thing but it saves five minutes of back-and-forth that you don't always get elsewhere.
August 2026
Dropped off my QX60 for a transmission service I'd been putting off. Advisor confirmed it was the right call based on mileage and had an accurate time estimate. Picked up the car the same day as promised.
