This CVS store in San Jose is known for its friendly and helpful employees, with the staff providing personal assistance when needed. The store is clean and well-organized, making shopping a pleasant experience. Pharmacists are appreciated for their professional attitude and smooth handling of prescriptions, especially during busy times when many prescriptions are processed due to nearby store closures. Customers value the staff's effort and kindness, noting that a simple thank you makes a difference. However, some customers find the store's waiting music stressful and hope for a calmer choice. Overall, it is considered a great store with dedicated employees, despite challenges from increased volume and long wait times.
Got sick of waiting and calling and lack of accountability with filling prescriptions. Moved over to Costco Pharmacy and they immediately addressed problems CVS was taking weeks to address.
November 2024
Employees are always friendly and helpful. Store is clean and well-organized. Pharmacists provided personal help when I returned from Emergency Room and needed specific products. It’s a great store. Website keeps listing my store as Oakland, but I have never been to Oakland. My store is the Lincoln Avenue store in... read full comment
May 2024
CVS! Please please please, since the average hold time is long, would you please please please change that horrible anxiety-producing music with the screeching chorus to something calmer.
