CVS Pharmacy® in San Jose offers a range of pharmacy and health services designed to fit busy lifestyles. The store is open 7 days a week, providing convenient access to prescription refills, vaccinations, personal care items, and healthier snacks. Customers can take advantage of weekly deals and join ExtraCare® for personalized savings and rewards. However, reviews indicate that the store can be understaffed, leading to long lines and limited availability of items on the shelves. While some staff members, like Tom M, are recognized for their helpfulness, many customers report a lack of engagement and friendliness from employees. Despite these challenges, CVS remains a valuable resource, especially during urgent situations, such as when families need medications late at night. The vaccination process is noted as efficient, with many praising the ease of online check-in. Overall, while there are areas for improvement in customer service and inventory, CVS in San Jose continues to provide essential health services to the community.
Waited 15 minutes for assistance from employees to get something things locked behind glass. Employees ignored me while just standing around. Everything is locked behind glass doors . Employees are rude and follow you around assuming you are stealing. DO NOT GO TO THIS CVS.
June 2025
The thing you need is locked behind glass, so you press the button to call the employee, but then no one comes. Amazing.
June 2025
Poorly stocked and understaffed (you have to wait so long to get anything that’s locked up), and checkout line is always long. The only redeeming quality is the pharmacy is quick.
For a trip that should be <5 mins, expect to spend at least 20-30 min
