FedEx OnSite, located inside Walgreens, provides convenient package pickup and drop-off services for pre-packaged, pre-labeled FedEx Express® and FedEx Ground® shipments, including returns. Customers can also redirect packages for pickup using FedEx Hold at Location. The location receives praise for its amazing customer service, with staff described as friendly, patient, very helpful, and knowledgeable. Employees assist with printing, scanning, shipping, and poster needs, guiding customers through self-service machines and helping pack items when needed. They explain policies clearly and ensure transactions are handled correctly, such as confirming address details. The space is noted as large, open, and clean. While service is generally rated 4-5 stars, experiences can depend on the worker, with occasional mentions of staff being soft-spoken. Customers should be aware of a small add-on fee for using counter services. Despite this, many highlight short wait times, even during holidays, and find the drive worthwhile for the comprehensive services and top-notch support that creates a lifetime customer experience.
Always helpful, not packed, has everything I'm looking for at & that time.
December 2023
We are a small restaurant that needed menus printed and some to go menus as well. I took the existing menu and worked with Edwin, who made a recommendation that maintained the quality of the product and saved us a nice chunk of change, and as a small business we definitely appreciate that combination.
December 2023
The gal that helped me was friendly and patient and very helpful!. Less than a 5 minute wait during the holidays!! Prints came out amazing!
