Macy's, founded in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. The store is known for its pleasant shopping experience, with trained and customer service-oriented employees who assist across all age groups. Shoppers appreciate the variety and quality of items available in every department. Many reviews highlight exceptional customer service, noting employees who go above and beyond to help, like Dina from Estee Lauder and Susanna, who helped find a prom outfit. Some customers mention a desire for store updates and note that staffing levels seem to be decreasing over time, affecting service. Overall, Macy's is recognized for its quality products, friendly staff, and strong brand presence, making it a popular destination for fashion, beauty, and home needs.
A big shout-out to Susanna. During a last-minute shopping crunch, she was incredibly helpful, taking the time to find items that fit the budget. The efforts are greatly appreciated.
July 2024
Pleasant experience with trained customer service oriented employees regardless of age group. Lots of items and selections in every department.
May 2024
Variety of spring dresses at this time, and coming up 15% off beauty event
