Macy's, founded in 1858, is a well-known department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. The store is known for its pleasant shopping experience, with trained and customer service-oriented employees who assist across all age groups. Shoppers appreciate the variety and quality of items available in every department. Many reviews highlight exceptional customer service, noting employees who go above and beyond to help, like Dina from Estee Lauder and Susanna, who helped find a prom outfit. Some customers mention a desire for store updates and note that staffing levels seem to be decreasing over time, affecting service. Overall, Macy's is recognized for its quality products, friendly staff, and strong brand presence, making it a popular destination for fashion, beauty, and home needs.
I had a lovely shopping experience today in Lancome 💕 Diana, one of the staff, was so kind and sweet. She made me feel comfortable and happy the whole time. I’ll definitely come back again ✨🫶
January 2026
shelves are completely disorganized. they have great quality products, but it took almost 2 hours to sort through jeans that are spread all over the men's department and totally mixed up with styles, colors, and sizes.
January 2026
Great deals on perfume. Very busy. On black Friday definitely needed more people.
