MS Auto Services LLC is a reliable and honest auto repair shop in San Jose, CA, known for its quality work and top-notch customer service. The owner is consistently described as a trustworthy, friendly, and top-rate mechanic. The business provides a wide range of services including auto repair, oil changes, brake service, AC service, alignment, tune-ups, and tire repair. Customers report very good service at reasonable prices, with quotes often on the low to medium end compared to others. The shop is considered worth every dollar, even if sometimes a little pricey, because of the reliable and quality work. The owner is noted for being upfront about issues and will not rush customers into jobs, often advising if repairs can be safely postponed. The team is committed and will stay late to complete urgent repairs, demonstrating a strong work ethic. The owner also shows care for his employees. Service is efficient, with repairs often completed within a day or even a few hours. For these reasons, many customers have used the shop for years and would not hesitate to recommend it to others, considering it their primary mechanic for all automotive needs.
Great customer service, explained everything in detail throughout entire process. Service was a fraction of dealership quote and turnover time was just as fast.
April 2023
The owner, is a top rate mechanic. MS Automotive works on all my cars. They are a little pricey, but they are worth each dollar.
March 2023
My Lexus car starter did not work and it was 6pm. I told Son the owner that we need this car fix by today since our family's 2nd car was in another repair shop from a collision. Son, the owner and his partner stayed late to get our car's starter fixed-and man they got me on the road within 3 hours.
