I had this pair for two days. They were heavy on my feet. So I wanted to switch them for a lighter pair and I was denied. I brought my receipt and was very polite, but they refused and therefore lost a customer for life. I don't recommend this store at this point anymore.
August 2023
I didn't have a good experience every shoe I picked showed a different price at counter then showed where shoes were and young lady who was helping me wasn't much help she made me go get price tag not her she just stood there.
January 2023
Very rude customer service at the Curtner avenue, San Jose location. Yarali (customer service person) was at the counter and was extremely rude to many. A person ahead of me even threw away their purchase at the counter and left.