O'Reilly Auto Parts store #2624 in San Jose, California is a well-stocked and customer-friendly location. The store carries a wide range of auto parts, tools, and accessories, and offers helpful services like free battery testing, wiper blade and bulb installation, and brake rotor resurfacing. The store's parts professionals are consistently praised for their knowledge and willingness to assist customers. Reviewers note that staff members like Ariel and Isaiah are "kind and resourceful," always making the shopping experience "comfortable and welcoming." Customers feel they can learn from the staff and never feel intimidated when doing work on their own vehicles. In addition to the knowledgeable staff, the store is commended for its excellent customer service. Reviewers describe the employees as "engaged" and "eager to help," whether a customer needs simple items like windshield wiper fluid or more complex repairs. Even when an item is temporarily out of stock, the staff goes out of their way to locate it from another source. Overall, O'Reilly Auto Parts #2624 stands out for its extensive inventory, expert advice, and exceptional customer care - making it a go-to destination for San Jose drivers' automotive needs.
Thomas is fantastic. Was having trouble finding the right power steering hose for my car, and he did a bunch of research and dedicated a bunch of time to helping me find the correct part. Thomas is a perfect example of what phenomenal customer service looks like.
June 2025
Great costumer’s service, very helpful and professional thanks for your great service!!!
June 2025
Headed here for some coolant and was helped by Ariel who is super knowledgeable and super friendly. Great place to come when you not only need parts but also some tips
