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“I visited this store in August to get touch-up paint. Both the young lady and the young man in front were very helpful. I had some questions on how to do the paint jobs that I plan to do in the future, the lady introduced me to Norberto Morales. He was very patient to answer all my questions and teach me how to improve my paint work. Amazing customer service received from this store.”
“Holy moly, Kristin Montoya knows her colors! We are beginning a renovation and I was absolutely lost about what color tiles, quartz, backsplash, etc to choose. I came in here and spent an hour with Kristin and walked out with an interior and exterior paint palette that would make even the Property Brothers jealous! Kristin is calm, has an exceptional style sense, and is incredibly helpful. Thanks to her help in establishing a palette, I was able to choose all of my finishes with ease! **Should also mention that Kristin is finishing her interior design degree - her expertise is apparent.**”
“Always a mistake if I don’t shop here for paint or stain - they carry the better quality goods - sry no photo but I know once these guys warm up to you - you’ll get some good guidance - they do help discuss color selection too ……”
“This is by far and away the best paint store I have ever visited. The manager and staff are always super helpful and make sure I leave with the best products for the the job I am undertaking. A special shout out to Melissa, who on several occasions has assisted my wife with picking out colors for her business. On those occasions she has gone above and beyond. Thank you!”
“Serena and her crew always give me fantastic service. Serena just taught me some things about spray tips that I never knew, and I've been a painting contractor for 35 years! These guys are quick and efficient and seem to be very well stocked. She just set up a delivery for me with multiple items. She made it easy for me to track what I'd received. Great communication about delivery times. Delivery guys Enrique and Muhammad were very polite and helpful as well. Great experience!”
“I’ve come to visit this Sherwin Williams paint store a handful of times over the last couple years. Today I stopped by to review paint colors since I’m moving in the next couple weeks. After I found the swatches that aligned with the style I was going with, I asked the staff a couple questions about paint I had previously ordered.
I realized that even though I picked out colors from their store, I didn’t pick up paint directly from that store and that’s why it wasn’t in the system. Regardless, as I’m attempting to identify the previous color, the staff named Kalen (sorry for misspelling!) gave me a paint swatch deck of all the colors and told me I could keep it and insisted that there was no need to return it. I was so excited and felt very cared for; especially choosing colors I don’t typically lean toward.
The professionalism and thoroughness of the staff is fantastic. They are incredibly helpful and will assist in any paint/design needs to the best of their ability. Definitely will be picking up paint in about a week once colors are finalized! Thank you!”
“With a painting project to accomplish I paid a visit to Benjamin Moore Creative Paint, and had a fantastic experience. The parking was convenient, with plenty of spots right outside the store, which made my visit hassle-free.
Ariel and Maurice were incredibly helpful in guiding me through the process of selecting the right rollers and paint products. They listened to my needs and made thoughtful suggestions, ensuring I got exactly what I was looking for. Their expertise and friendly approach made all the difference.
The next day, I returned to the store, and Kevin was equally amazing. He took the time to address any additional questions I had and ensured I had everything I needed to complete my project along with processing a return from the day prior.
Overall, the staff at Benjamin Moore Creative Paint went above and beyond to help me find the right products and provided excellent customer service. I highly recommend this location for anyone in need of quality paint and knowledgeable assistance!
Review for visits from the first week of Jan 2025:
This review is a very quick shoutout to Ariel for helping me with the right shades of white (one for my kitchen drawer panels and the other for the bathroom vanity panels). I got them the panel boards (one from each, to match the paint) on Thursday evening and was able to pick them on Saturday morning and the paint came out to be just perfect. She had left detailed steps for the entire process (since i had messed up the drawer panels and needed to get rid of the old paint before setting the new one in) which i definitely appreciated.
Kevin as usual being super helpful, guided me with the options for a couple of foam rollers, hand held pails and a few other accessory items that i needed for my project.
All in all a fantastic experience and absolutely recommend the store for all your paint needs.”
“Ethan provided exceptional customer service and helped me formulate the paint color I was looking for. Ethan and his team were well educated and provided recommendations to help streamline my project. I was most impressed with his attention to detail! I will be referring all of my friends and family members here for their paint projects. Thanks San Jose Color!”
“To be honest, I'm not the biggest fan of Sherwin Williams but I will say that the staff here especially Jenelle and David are outstanding and delivery great quality of service. I would travel the extra miles to this store versus other Sherwin Williams stores.
Thank you, Jenelle and David, I appreciate your service.”
“Fantastic customer service, especially this morning! Having a few issues painting my front door and the person that helped me not only made sure I had the right paint but went over the brushes/rollers I was using and helped me figure out the issue I was having. Highly recommend this location!”
“When you come in, seek advice from James, the professorial-looking guy with glasses. He's very nice, knowledgeable and helpful. I come here exclusively now. The pricing is reasonable as well.”
“Mr. Mitchell Wettenstein provided me with great customer service and guidance. Thanks to Mitchell's dedication, I was able to select the paints for my entire house in this store. Highly recommended!!”
“I went here this past weekend and was helped by Jesus. My mom was stressed out because she's redoing her whole home and he made the paint process extremely easy. He was kind, patient, and honest about what he felt would be best. The customer service he provided was exceptional! He definitely went above and beyond to help my mom and I was very grateful. we will continue to come here for the rest of our paint to finish up the home. Thank you JESUS!!! You definitely made my moms day.”
“So far so good. great selection of colors. they pretty much leave you alone when you go in, which I kinda love. I don't need to make small talk about paint. easy parking.”
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“The employee here who helped me was fantastic!! I knew directionally what I needed to get. The employee spent the time to go through different sheens to make sure that I got the right color and didn’t end up messing up my patch-up job.
Really recommend this shop for your painting needs!!”