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“Ample parking and short line on a weekday afternoon. The staff is very friendly and super helpful. Best customer service I've ever experienced in USPS offices.”
“I made my first international shipment of merchandise on this USPS. I was attended by the employee Vinh! He was very friendly and helpful and helped me a lot with shipping, excellent service!????????”
“The lady was very polite and helpful. I have never sent a package before and needed to do this for lawyers. It worked out well. She helped ensure that all the details were correct and she is very courteous.”
8:30AM - 5PM
545 Meridian Ave Suite D, San Jose
Post Offices
“Indian lady at this location was super nice & helpful. Everyone seemed very nice, though it was closing time. It looked like they all work as a team, and help eachother out to help the customers in line pretty fast”
10AM - 1:30PM 2:30 - 6PM
925 Blossom Hill Rd #1407, San Jose
Post Offices
“This post office has been a lifesaver for me since it's open all day on Saturdays—the only time I’m able to go.
So far, every staff member I’ve interacted with has been incredibly kind and professional. Really appreciate their service and extended hours!”
“I dropped off an important letter for certified mail and they ended up losing it. However the manager was apologetic and told me that they were truly sorry and they try to hit the 100% percent mark and that they would refund me for it. Which they ended up doing! The service was great and he came out right away and even investigated what happened. The service was quick for sending out a letter! It cost almost $5 for certified mail.”
9AM - 1PM 2 - 4PM
200 S Third St, San Jose
Post Offices
“A small convenient post office if you're a student, the man behind the counter is always very nice and helpful. It seems they only have one person staffed here, but if you need to drop something off quick or pick up stamps it's a great spot.”
“I never thought in my life I’d review a USPS to give it 5 stars… im not sure if this this is a California difference which is different than the northeast but this USPS was the best experience I’ve ever had! From the efficiency of how fast the line moved to the beyond amazing employee Gerald who walked me step by step to do my eBay return, everything was amazing! I will be back if I ever need anything shipping related even though there are closer options to where I am in SJ!”
“This is one of the main locations in San Jose and they’re most definitely a one stop shop. There’s a bunch of booths for fast service (just don’t show up right before closing) and they stay open later than most other USPS. They have a Dropbox for packages and mail during after hours. Lastly there’s a Passport Office located on the side of the building, just be aware of some potential homeless people with RVs. Not trying to bash them I’ve never had a bad encounter but just a heads up!”
9AM - 12PM 1 - 4PM
1525 Gold St, Alviso
Post Offices
“I have a good experience with the staff for passport. I came after lunch to try my luck with walk in without appt and the staff was able to accommodate me since there was a last minute cancellation . Easy breezy once you have all the doc ready. I do have online appt at this location on different date and they asked me to cancel immediately so others can book it.”
“I was here for the passport. If you did some research you know all locations nearby are taking sign ins at 6am. That's unavoidable for walk-ins. Online booking doesn't work sometimes, so walk-ins is my only option. I have a lot of complaints for that system, but it's not the workers fault in post office. The lady Luna working there is the goat. She told me she changed the rule for staying in post office after sign up for better experiences meanwhile some other locations you need to stay in line for the whole time. I got there at 5am, only 1 gentleman in front of me. And by the time 6am hit, only 9 in line and we take 15 applicants here. I went home after signing in, came back at 8:45am. Two dozen people showed up, and she tried to make sure everyone can get their paperwork in despite going above the required limit. Truly the GOAT. Overall she's super nice and quick. It could be because I'm the first customer there. But I can tell she handled everything professionally. If you are preparing your passport documents for the first time, get your stuff ready. Make copies for your supporting documents. When you get everything ready, it's super smooth. 1 star for the system, 5 star for her”
“Went to this post office recently to mail a package and was so grateful for the staff member I was helped by (thanks Jessica!). The previous day I tried to make sense of my options using the website but only ended up more confused at the number of options and price points. Thankfully, despite not being sure about which mailing option I wanted to go with, the staff member was kind enough to walk me through the options that made the most sense for my situation. She was super knowledgeable and understanding of my needs/helping me make a final decision. She even recommended I take a picture of everything being mailed so I would have a confirmation of sorts in addition to the tracking number. When I went it was quite busy but the 2 members on staff were efficient allowing for the line to progress quickly and for everyone to get on with the rest of their day.”
9AM - 6:30PM
2358 Senter Rd, San Jose
Post Offices
“Good for pkg drop off. This is NOT a postal service office-it’s a post “office” which is different than United Postal Service* (USPS). So if you already have it packaged, and labeled correctly, it’s a good drop off location especially because they’re open late most days. Later than USPS”
“My package said delivered but I didn’t receive it so I filled out an online form from usps site. My local post office investigated and called me within 1-2 days. Turns out the address was not to me. Seller’s mistake or on purpose? But thank you post office for looking into it.”
“Angel Harry at USPS - Total Lifesaver!
What I Expected:
Walked in dreading the usual passport nightmare - appointments booked out 6 weeks, tons of paperwork, multiple trips. You know the drill.
What Actually Happened
Angel Harry sees me looking lost and asks what I need. When I say “passport appointment,” he goes “We can do it right now - it’s pretty quiet today.” Wait, what? This never happens.
The Plot Twist
Rush home, grab documents, realize I’m missing one thing. I’m thinking great, another trip. But Angel just says “Can you call someone at home for that info?” Problem solved in 2 minutes.
The Result
My wife and I were honestly shocked. Went from dreading months of bureaucratic hell to walking out with our baby’s passport application done. Same day. Zero drama.
Bottom Line
I don’t usually write reviews that much but this guy made what’s normally a huge pain so easy. He actually cares about helping people instead of just going through the motions. If Angel’s working when you go, you’re golden.
Seriously made my whole week!”
“We visited this facility for our child’s passport. It was super quick and easy.
Pro tips:
1. *Do not* visit without an appointment.
2. Carry all documents with you to make the process quick & easy.
3. Document list: DS-11 original filled (do not sign), birth certificate original + photo copy, both parents passport + photocopy, child photo, carry a check for application fee payment (credit/debit card works too) & finally a credit/debit card for usps acceptance fee payment.
4. Regarding child photo, prefer to take it at home (using your phone) on a white sheet and then get it printed at Staples/etc.”
“The supervisor went above and beyond to help locate my package on a Saturday even after the post office was closed turns out I put the wrong unit # on my package. It helps when u have a tracking # thank you to the carrier who went back to the location to get my package I know it was a hot day and you guys work extremely hard.”
“A beautiful bit of San Jose history, this Post Office was built by the Franklin D. Roosevelt administration in 1933! Walking inside is like stepping back in time. All of the old teller windows along the one side that are now unused but still intact are a crazy sight to see here in the middle of Silicon Valley. I also found it to be quite a pleasant experience from the service point of view. The gentleman working the window was quick, efficient and very friendly. I work close by so this is my new postal office for mailing packages! They have all of the usual postal supplies that you might expect to find in the post office like the pack and ship boxes for first class shipping. Lots of supplies. Even if I have to wait, that just gives me more time to enjoy the building I'm standing in. As for parking, I had no problem finding a spot along the street. A quarter will buy you 9 minutes of time. That was more than enough for me to do what I needed to do and take all the photos! The only negative I would have to give is the location is directly across the street from St. James Park which is a place where a lot of our unhoused population spends time. Not generally a problem but just be aware.”
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“I don’t know why this PO got average rate but my experience here was very positive. The front desk attendants are friendly and helpful, especially Ms. Van. I definitely will come back here every time I need to post mails or packages. Keep it up your great jobs! Thank you.”