The United States Postal Service (USPS) at 2200 Eastridge Loop is dedicated to offering reliable and affordable mail and package delivery across the country, including to military bases and territories. This location, within Eastridge Mall, is convenient for those needing postal services after work, staying open until 7 PM. The staff is generally friendly and the facility is clean, making it a pleasant place to visit. A standout employee, Harry, has received numerous compliments for his exceptional service, particularly with passport applications. He is praised for his professionalism, friendliness, and willingness to assist customers, even staying past closing time to help families with their passport needs. However, customers have noted long wait times, especially during peak hours, which can be frustrating. Some have experienced delays when trying to apply for passports due to limited walk-in spots and staff shortages. While the Eastridge location provides a good experience, some customers suggest considering alternative offices, like the Morgan Hill USPS, for faster service. Overall, the Eastridge Post Office is a decent choice for those nearby, but visitors should be prepared for potential wait times and may benefit from planning ahead.
The self-service machine is convenient, but not reliable: the printed labels of several customers stayed stuck inside and only after great effort we managed to pull them out, but all wrinkled.
June 2026
Harry was so nice and kind and we need more people like him. His customer service was so good
March 2026
Harry was wonderful! I was stress about getting my passport. I was a walk in. He was accommodating, hard working and had great customer service. Such a great experience !
