About PremierOne Credit Union - Via Del Oro Branch
PremierOne Credit Union is highly regarded for its friendly, helpful staff and strong commitment to members. Customers appreciate the clean, professional environment and the knowledgeable service provided by the team. Many members have trusted the credit union for years, with some celebrating over 35 years of membership, praising the quick and efficient customer service, especially from staff members like Kay, who consistently resolve issues promptly. Members highlight the personalized, "old school" banking experience where staff knows them by name and genuinely cares about their financial success. The credit union makes banking easy, offering a variety of services such as auto loans, home equity lines, savings accounts for children, and refinancing options. Customers also value the convenience of access to nearly 5,000 branches and 30,000 ATMs through the CO-OP Network, making it easy to handle banking needs across multiple locations. The staff's responsiveness extends beyond in-person visits; members report quick replies to online messages and social media inquiries, demonstrating excellent customer support. Overall, PremierOne Credit Union is praised as a trustworthy, friendly institution that provides a stress-free, supportive banking experience designed to help members succeed financially.
Pat any branch has been a good experience. The staff is knowledgeable and helpful.
March 2024
I’ve been a member here for more than 25 years. Have always had amazing service and experience with staff. Very recently worked with Sukhoon on loan and he helped us navigate all of the challenges expeditiously to a successful conclusion. Thank you!
January 2024
Clean business, friendly staff. Very helpful and knowledgeable. They a lot of stress off my shoulders for what I was trying to accomplish .