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9:30AM - 2PM
7030 Santa Teresa Blvd suite #10, San Jose
Credit Unions
“I am so thank full Jayson who helped me in resolving my issue with Zello payment to my son. He was calm in his manner of all questions and resolving my all my issues. I really appreciate people of this caliber and very good manners”
“I was assisted with a wonderful representative ms Charisse Robert’s. Her service was A+++ in helping me to secure an auto loan for my Lucid. Very knowledgeable and caring. I would recommend her to my family and friends. Thank you.”
“I was going today to conduct some business, and Vu Ly helped me out. He was very kind and helpful. He helped me get more insight and pointers on some things. Thank you meriwest and thank you Vu ly.”
“Veronica was beyond helpful after having problems with the dmv during holidays and short staff my issue was resolved fast always great, friendly and professional staff”
“Linda Dinh (Branch Manager), Reyna and the rest of this team do a great job and always make you feel welcome the minute you walk in the door. Great service and friendly staff. ?”
“I really appreciate Quincy and his professionalism and the effort he puts forth in addressing my questions and concerns. Aside from that, he asked about my day and genuinely cared and was interested to hear. Those are intangibles you don’t typically see in a bank interaction. I hope he is commended and I look forward to banking with F3.”
“Jennifer Chavez made my experience with banks/credit unions one of the best I have ever had. Before coming to Meriwest, I had been working with some other banks that do not compare. Ms. Chavez made the entire experience seamless, fast, and easy. She was really nice and professional, but she was also knowledgeable and processed my transaction very quickly, which I appreciate. She was very quick to reply to emails and questions I had and made sure I was informed throughout all stages of the process. She is an asset to Meriwest, and because of her high level of competence and customer service, I will be going back to Meriwest with my business. 5 Stars.”
“I would like to express my sincere appreciation and commendation for the excellent service provided by your bank officer, Jenny Hsieh.
She has consistently demonstrated outstanding professionalism, dedication, and efficiency in assisting me. What impressed me most is her timely response and willingness to help whenever needed. She always handles matters promptly and ensures that issues are resolved smoothly and efficiently.
Her positive attitude, attentiveness, and commitment to providing exceptional customer service truly made a difference in my banking experience. Employees like her reflect positively on your bank and deserve recognition for their efforts.
Please convey my heartfelt appreciation and thanks to her for her wonderful service. I truly value her support and assistance.”
“I’ve been a member here for more than 25 years. Have always had amazing service and experience with staff. Very recently worked with Sukhoon on loan and he helped us navigate all of the challenges expeditiously to a successful conclusion. Thank you!”
“They are able to answer any questions that I had with regards to my banking issues. And they were able to explain it to me in terms that I could easily understand.”
“Member service is the best service I have received in years. Huge shoutout to Kay Amado, Olivia cedano, and Carlos in lending. Glad I made the switch from another credit union.”
“I’ve been here for years . And my dog and I are welcomed every time by awesome friendly staff. Special shout out to “ Jax” . And tellers there , thank you for your assistance over the years :)”
“Been with Star One for 16 years. Came from a big bank and will never look back. Always friendly people and many will recognize me and say hi and ask about my kids. Great checking and savings interest rates and competitive loans.”
“Even though this Patelco branch is far from my home, I always leave happy with their amazing customer service. Every employee is so friendly, professional, and helpful they truly go above and beyond. They deserve 10 stars each for their kindness and excellent support. Thank you for always making me feel welcome! It’s worth the trip.”
“The only reason I come to this location is to be helped by a staff member named Alejandro, always great attitude, friendly and most importantly, very helpful to me and my mom. I really hope he gets enough credit for his patience and great customer service!! he is the reason we come to this location. Thank you so much Alejandro for your kind ways!”
“Have been banking with them for years and I will never leave , Dora is the one and only ! She’s the best and never gives up even if your chances are slim ! Only reason I still bank here”
“I've been with Cefcu for over 10 years.I live in the valley and there is no Cefcu out here and I refuse to shut my account.I keep money in my accountbecause they are simply the best. If you want to keep your money safe and not get fee after fee Bank with Cefcu.Best in California. It's not a bank it's waaaaaaaaay better.”
“We have used Tech CU for over 10 years and have had very good experiences. Sue recently helped us redo our HELOC. She was extremely helpful and handled all the details making the whole process super easy. Sue has also been proactive reaching out to us when there was a reason to make some financial decisions. I do recommend.”
“If there is a line the managers get off their desks to pull no cash transactions from the line and take care of it to keep customers from standing long and offef water or coffee”
“We are new in town.....miss our old Credit union and thanks to a neighbor...we heard about CEFCU on Branham. I had a small challenge with the outside teller and the very kind manager, patiently explained the solution ( i.e. NEW password!) Returned teh next day - - success - and the staff was terrific! Very impressed....
More than a Bank!”
“I absolutely love my Credit Union -Tech CU
They help me so much, especially when I get scammed.
I feel my money is safe here. All the employees are always friendly and kind.
Their is 1 person I like to Thank is Myrna she is AWSOME
She help me so much
Give them a try 😉”
“The tellers are very polite, respectful and friendly. It's like a breath of fresh air, with smiles and greetings, while attending to your needs..
It's a nice experience.”
“Mary and Christina were so helpful! I came in to open an account and I was provided with so many options, each explained so thoroughly. Best service I've ever had at a bank! :)”
“I don't go in often, but every time I do, whichever member services rep helps me, I feel like they genuinely want to help me. They all seem happy in their work, they smile, they always ask you how you're doing....very nice people. The credit union has been serving me since I first had a checking account. Yes, that's 150 years ago...Thank you so much for all you do to make every customer feel welcome and cared for.”
“Let me tell you dolev and Emily at your branch have been serving me sence the day they came aboard at this branch I wish I could take them every were with me they always have a smile and get me to smile with there kindness I don't recall them ever showing on there faces an upset look and you know what I mean some customers I've seen give them a bit of a hard time I've seen it and I look at dolev and also Emily and if that was me I would have hid in the back but they keep the fun and smile to this building please don't let them leave I won't go to any other branch this is the place all fills right when I walk out ....thank you excite.”
“I really enjoy banking here. Every experience is a good one. My most recent transaction here I was helped by Nicolas and he was absolutely wonderful. He is very knowledgeable and I appreciated the time he took to explain things to me without making me feel like a dummy.”
“This credit Union is full of fantastic employees and they are very helpful willing to answer all you're questions in a timely manner with a big smile and and since of happiness for allowing them to earn their business!!”
“My usual go‐to for my credit union needs. However, lately, I have been unable to deposit cash into my account, and it will only take checks. That gave me a decently long walk for nothing... oh well, though. Still a stellar little atm”
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“My experience at Keypoint has been rather pleasing. With only a few challenges, I have had a really good experience with the representatives. In particular Alex who has performed like a manager and delivered results each time I've spoken with him.. Simply customer service at its best. A few others notably have been customer friendly and real helpful as well.”