Credit Unions in San Jose, CA

30 locations found near San Jose
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“I walked in looking for an Auto loan and before I could check in Mark Hayden approached me with a smile. He answered all my questions and concerns and made the process almost too easy. I was able to walk away feeling well taken care of. Within 48 hours I was settled and happy in my new auto loan. Would recommend him to anyone looking to finance or even open an account with Tech CU.”

4.6 Superb101 Reviews

“When I walked into their office to inquire about refinancing my car, the receptionist seemed hesitant since someone was ahead of me. However, I was patient and willing to wait my turn. Fortunately, I received the information I needed promptly.”

4.8 Superb34 Reviews

“My auto lease was about to end soon and I was told to contact my local credit union. Luckily, Celsa Ocampo from KeyPoint Credit Union helped me out along the way. She was very fast and efficient in helping me get my auto loan to purchase my car. She guided me along the paperwork and I could not have asked for a better experience to get help throughout the whole process. Thank you!”

4.8 Superb33 Reviews

“I have been a member of techcu since 2010. Their service has uniformly been a cut above other banks and credit unions. But I have waited until today (Nov 2023) to share my review: Majdi Mardini at the Campbell branch was superb! He helped us with Trust, Escrow and new ATM card all at the same time with calm professionalism. Great job MaJdi.”

4.4 Superb55 Reviews

“I have been a customer here for over 5 yrs now. I really love this bank! Everyone is always so helpful. On my most recent visit I was assisted by Luis Perez. He was extremely efficient and resourceful. I felt well taken care of and would recommend this bank to my family and friends!”

4.7 Superb23 Reviews

“Applied online for a 10k loan, everything went flawlessly, agents were very professional, courteous, informative, and handled it in a "very" timely manner, Awesome experience,Great~Job guys...”

4.3 Superb69 Reviews

“Carla Valverde assisted me at the Cottle location. She provided excellent customer service. She was very warm, friendly, prompt and knowledgeable. I needed an auto loan and not only did she give me great rates but she also kept in touch with me throughout the entire process. She answered all my questions and provided excellent solutions to my concerns.”

4.4 Superb42 Reviews

“Premier one credit union has been my long term bank for many years mainly because of the great service I get there. Kay Amado I call her my personal banker because she is so friendly to every member that comes in but especially because she has helped me so many financial needs from car loans to personal loans over and over. She will tell me if it makes sense or not when it's time to refinance. She has been the best, every time I have an answer she is quick in her response to steer me in the right direction. She is the best”

4.4 Superb27 Reviews

“I had the pleasure to be helped by Reyna Gutierrez who did an amazing job. She is professional, knowledgeable, thorough, personable, caring, and went beyond the call of duty. I've never had such an amazing experience dealing with a banking institution like this. The branch manager was very helpful in the process of signing me up for services. I'm very grateful to both. I recommend anyone seeking bank services to go to them.”

5 Superb8 Reviews

“Extraordinary service, strong depth of knowledge, amazingly responsive, very thorough and pleasant. This is a professional financial institution with heavy focus on customer satisfaction...”

4.1 Good69 Reviews

“I am stunned. This business is one of the few companies with secure financial strategies and proper customer service in this economically disastrous country. The company values its customers, evident through their new system updates. A huge thank you to the team, their leader, and the company overall.”

4.1 Good28 Reviews

“I had the pleasure to be helped by Reyna Gutierrez who did an amazing job. She is professional, knowledgeable, thorough, personable, caring, and went beyond the call of duty. I've never had such an amazing experience dealing with a banking institution like this. The branch manager was very helpful in the process of signing me up for services. I'm very grateful to both. I recommend anyone seeking bank services to go to them.”

4.1 Good27 Reviews

“Jazlyn helped me through an auto loan approval process. She was super helpful and the process was extremely smooth. I can highly recommend this KeyPoint branch and Jazlyn specifically.”

4.2 Good14 Reviews

“I got a loan from this bank. I am very satisfied with their service. The banker Kat M did a great job. She was prompt in replies, knowledgable to answer any questions, and quick in co-ordinating and moving the application forward.”

4.3 Superb10 Reviews

“I have been experienced a very positive experience recently at patelco at cherry ave. I have been other banks for 5yrs but make it so hard to get car or personal loan. I was looking car loan for financing, I met Kristen Reyes,she have been So supportive, with a great postive energy and expert on her job from the start of fill out my applications until getting approved and throughout the process of having free checking and saving accounts. Also she gave me more helpful resources and information as a result I can able to open free checking account which I never had an idea of the existence of free checking and saving accounts. The service in patelco is super fast service. They processed my car loan application and personal loan in few hrs.the agents over the phone, email, text and in-person, they are super fast to respond, very professional best problem solver to issues. I highly recommend patelco.Thank you for the great job!”

4.2 Good10 Reviews

“I received a phone call from Adam Benton about my membership and thanking me for being a member and checking in on me to see if I needed anything. So kind! I had a few questions I had been meaning to ask meriwest and Adam was able to knowledgeably answer them and Adam even took it a step further and personalized his advice to me to optimize my interests. He was professional, polite, knowledgeable, understanding and helpful. Thank you Adam! I always loved all the veterans that worked at the Hillsdale location and hate adjusting to new people but I'm very pleased with him and I'm definitely having a positive outlook on the new staff at this location. Thanks again!”

4 Good18 Reviews

“Verenice Arreola, provided exceptional customer service! She helped me with my personal loan and refinance my vehicle. She was able to work with me. Provided great communication despite my crazy work schedule. I highly recommend her. The branch is always super clean and have never experienced any issues with staff or atm machines! I love my credit union!”

3.9 Good41 Reviews

“With fraud being at an all time high I've had to replace my card twice within 6wks. Their CS departments during business hours and post are consistently patient, polite, and chill. It's a different vibe in comparison to commercial banks. At all costs I try to avoid having to go inside banks but when I must.. Star One makes the chore an easy one.”

3.8 Good26 Reviews

“Mary and Christina were so helpful! I came in to open an account and I was provided with so many options, each explained so thoroughly. Best service I've ever had at a bank! :)”

3.8 Good24 Reviews

“I've been with Cefcu for over 10 years.I live in the valley and there is no Cefcu out here and I refuse to shut my account.I keep money in my accountbecause they are simply the best. If you want to keep your money safe and not get fee after fee Bank with Cefcu.Best in California. It's not a bank it's waaaaaaaaay better.”

3.7 Good6 Reviews

“I recently had the pleasure of visiting TechCU on Blossom Hill and was fortunate enough to be assisted by the incredible banker, Juan. I've had the pleasure of being helped by him before and I cannot express enough how impressed I was with his exceptional customer service skills and genuine dedication to ensuring a positive banking experience. Nowadays that's hard to find which is why I usually use the atm. From the moment I approached the counter, Juan greeted me with a warm smile and a friendly demeanor. He immediately made me feel welcomed and valued as a customer. Juan actually remembered me from the previous time I was there. His professionalism and attention to detail were evident throughout our interaction. He remembered I was wearing a sharks hat that other time and he mentioned that TechCU now had Sharks debit cards. I was like "TAKE MY MONEY, AND SIGN ME UP!!" What truly stood out about Juan was his ability to make me feel like a priority! Despite a busy day at the bank, he never rushed our conversation and made sure I felt heard and understood. His patience, combined with his genuine desire to assist, made me feel confident that I was in capable hands.”

3.7 Good21 Reviews

“Love this credit union. I've banked with them for years. Great service and clean organized bank. Whenever I've had any problem or issue they go out of their way to get it resolved. Thank you Star One!!!”

3.6 Good36 Reviews

“San Jose branch is one of a kind. Have always been pleased with the customer service tellers always provide. It's a pleasure walking in the Institute. Been a member for a few years now and am sure I will continue to be for many to come. Keep up the good quality service you always provide. Thank you to all of you. Beata, Annette, Rodrigo, Maria, Erika Crystal and Melissa. Hope to see your faces for many many years.”

3.5 Good24 Reviews

“I've been with excite for over 5 years and my experience has been exceptional. I have worked with them for several loans includeing a car loan. The processes have been painless and fast. They are very helpful.”

3.3 Good9 Reviews

“Wow! I work in Hayward California, and my branch is in San Jose. My card was considered fraudulent and canceled, a new card was sent to my branch. The branch was supposed to close at 5:00 on this Wednesday evening and I left early from work at 4:00 to try to get there before 5:00. Because traffic is getting more and more back to pre-pandemic levels, I was not going to make it before 5. Two very nice ladies were so gracious and kind enough to wait for me after hours in order for me to get my card so that I may activate it that night and make a very important purchase. I am so very grateful for these kind people that work here. Thank you guys very much you don't know how much you helped me today!”

1.4 Poor2 Reviews

“I wanted to leave a review for the manager of this branch John Lumbard. He helped my husband and I refinance our car loan. I must say what a blessing it was to meet this gentleman, he was the most patient man ever. He was so helpful in every aspect. This loan was quite complicated and we were on a time crunch. He went over and out of his way to make sure that everything was to our satisfaction and was done in time to help us. Best customer service ever. I would give him 10 stars if I could. Once again thanks John.”

2.9 Average7 Reviews

“As a member of Provident Credit Union for 35 years I'm never disappointed with their excellent customer service. I recently had a need to go into the North San Jose, CA branch to handle some business in person. Ruchi Chopra, the Personal Account Officer was absolutely wonderful and professional and resolved all my issues. She also assisted in refinancing my auto loan through Provident and I couldn't be more satisfied :). The personnel in this branch are all wonderful at customer servicing. As a matter of fact all branch employees are great as well as the call center employees. Keep up the great work!”

3.3 Good20 Reviews

“This credit Union is full of fantastic employees and they are very helpful willing to answer all you're questions in a timely manner with a big smile and and since of happiness for allowing them to earn their business!!”

3.4 Good36 Reviews

“Very friendly staff that are willing to go above and beyond to resolve any concerns. They are very knowledgeable of the financial packages and loans that the credit union offers and if they cannot find the answer for you they will find someone that can. Thanks!”

2.8 Average15 Reviews

“First off, I've been going to Golden 1 my whole life, and a big reason I've never changed banks is that the staff is always accommodating and friendly. Last Tuesday, I went into the Credit Union to do a wire transfer, and I was greeted by Quinnesha Powell. I need to give a shoutout to Quinnesha because she was accommodating, friendly, and patient. This was my first time doing a wire transfer, and I asked Quinnesha if she could triple-check the routing numbers, which she was more than happy to do. Quinnesha made the process very smooth and easy, and I can't thank her enough.”

1.8 Poor20 Reviews

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