The United States Postal Service location at 2450 Alvin Ave is a full-service post office. The staff is described as amazing, kind, helpful, friendly, knowledgeable, and efficient. They speak politely and softly, and are willing to go out of their way to assist customers, such as helping to locate missing packages or explaining shipping procedures to fix mistakes. While the office can be quite busy, the lines are kept moving fairly quickly for simple transactions. However, some services, like picking up a package or comparing rates, can be slow. Overall, recent experiences note positive changes, with a helpful and smiling staff that makes the process smoother for customers. The USPS is committed to providing secure, reliable, and affordable delivery to every address.
My package said delivered but I didn’t receive it so I filled out an online form from usps site. My local post office investigated and called me within 1-2 days. Turns out the address was not to me. Seller’s mistake or on purpose? But thank you post office for looking into it.
March 2024
Their customer service is good and they speak politely. I always come here. I saw many old reviews but I think now management changed.
August 2022
Miss Tran was very helpful and this morning all the staff were friendly
