Kimberly Castilleja should get FIRED….If you hate your job just quit. Not professional, doesn’t know banking information properly. Needs to be retrained or find a different job……if I could I would give a ZERO star. No wonder she is only an ASSISTANT.
November 2019
They don’t like to cash a check. you have to have an account with them in order to cash a check. They don’t like cash in general. Sometimes I need cash for out of town trips, or sometimes using credit card you have to pay up to 3 percent fees.
June 2019
Today that I went to the bank, the banker, tall and with black hair (I didn't knew his name) was very, but very rude to me, he never looked me in the eyes while talking to him and pointed at stuff instead of talking, I felt very uncomfortable, apparently he doesn't know about customer service.