“This is the PetSmart in san Juan Capistrano. I went there to deliver Queenie a rescue kitty to the kitty shelter there, Arc of San Juan. The vet was expecting us as Arc of San Juan told her we were coming. The vet was super nice and attentive, she listened to everything I had to say about Queenie and was really good with her. I found out later Queenie was adopted within 24hours and it's thanks to Arc of San Juan, PetSmart andnthe vet there working together as a team. Thank you so much for taking Queenie and finding her a forever home.”
“I ordered two bowls for Christmas 2025. When they arrived, the smaller bowl was perfect, however the larger bowl was not even close to what the picture I sent, and the bowl color wasn't correct. Debby was easy to work with, and she sent a new bowl directly to the person I intended it for. It was perfect & just like the original picture. The bowls are so whimsical and cute and both myself and the folks I gifted them too are thrilled!!!”
“This review is long overdue, but PetPlus has truly become my favorite pet store. They have every product you could need, and the staff is what really sets them apart. Everyone is incredibly kind, attentive, and knowledgeable!
I want to give a special shout-out to Kami, who went above and beyond during a very uncomfortable situation. While I was shopping a couple months ago, another customer began behaving in a way that made me feel unsafe. Kami immediately noticed, stayed close, intervened when necessary, and made sure I felt safe and supported afterward. Her compassion and quick action meant, and still means, so much to me and I can’t thank her enough.
I’ll continue to recommend PetPlus not only for their great selection, but for the incredible people who work there.”
“Every time I have dealt with these guys they have been. I thing but pleasant, helpful and more than fair. You get to speak with actual human beings. This team backs their products and supports them.”
“Loved this place and will definitely be coming back on the regular with my pup! I have been walking by this spot for years now and finally gave it a try. The staff was so beyond helpful getting me started and treated my dog like royalty with many many treats to make it a top notch experience for him. Thank you!”
“The staff is out on the floor right away to greet their curio ! The quality of their food seems good! So is the variety of products to choose from! Someone gave me a bag of a dry food my fussy dog seemed to love and take to right away! Pet Warehoude is the only store in our area that Carrie’s it! My little chihuahua is very fussy and not an enthusiastic eater so when I’ve find something she likes I get it! Shes on a special diet now to rule out and pinpoint why she’s doing this! However she’s now with a specialist and I am determined to to see her through this! At twelve years old and four pounds skipping her meals isn’t an option! I love her so much! ?⭕️???❤️??❣️????????”
“Wonderful staff at both Mission
Viejo and Laguna Niguel ......eager to help, very friendly.
A word about prices. We all know that big stores like Walmart and companies like Amazon, will out price the small family businesses, but if you want that small business feel of easy peasy parking, employees that are friendly and know their products then SUPPORT a small business!!!???”
“Great experience/brought my dog in for a bath & owner Michelle provided top notch facilities at a reasonable price to self wash your dog which in my opinion is best so your dog feels comfortable/thoroughly impressed with Michelle & her store/will definitely go back and highly recommend this “old school” business with charm & character/can’t wait to explore all this place offers!…… go local!”
“Jac was amazing—super friendly and incredibly helpful. I had forgotten my leash at home, and this happened to be the closest store to where I wanted to start my adventuring around town. It ended up being well worth the stop.
Jac helped me find the right size harness, adjusted it for the perfect fit, and even looked through some newly arrived inventory to find a different color. I wasn’t really looking to buy something new, but it felt like an emergency. She reassured me by suggesting I keep the new set in my car as a backup in case it happens again, which made the purchase feel practical rather than wasteful.
She also offered my dog some treats, and we had a really pleasant conversation. There are about five or six free parking spots on the lot as well. Overall, a great experience!”
“We love exploring in here and my pup loves everything I bring home for him! Lots of options for pet food, toys, treats, chews you name it. I would say prices are very comparable to the prices on Chewy/Amazon. Sometimes certain things are cheaper here than online.”
“Best pet store i've ever been to. I didn't know kids these days were capable of such outstanding customer service- Luke went above and beyond for me. Because of that i'm a life long customer.”
“This family owned local fresh dog food company has changed my dog’s life.
Before Sadie was on this food she had skin allergies with a vet putting her on meds.
She no longer needs medication and this fresh dog food has helped us tremendously.
We highly recommend Pet Wants South County!”
“We started our 11 year old bernese mtn dog on this food about 6 months ago and WOW I think she has aged backwords. Her coat went from dry and thinning to soft and fluffy. My guess it is the liver treats. She LOVES them. Great company with quality food!!!”
“If you want to go to a place people like doing what theyre doing, Hala's Paws is the store you want to be at. Great advice from the store manager about my cat's diet. Theyre always attentive”
“Hala’s is such a great addition to our community. Great selection of toys, food, treats, and accessories for your dog. Helpful and friendly staff. Support small businesses!”
“I really like supporting local businesses and this one is no different. The people were incredibly helpful and nice. The store is well stocked with all types of treats and toys as well as food. I will definitely be coming back for all of my dog's needs.”
“GOOD BATHTUBS!!! THEY HAVE THE BEST ONES FOR XL AND LITTLE ONES! I didn't like the little teeny towels I wanted my giant beach ones that's okay I just made a big pile. WE LOVE YOU!!!”
“Absolutely amazing reptile store. They have a lot of bearded dragons. They have a lot of things. Lighting, heating, etc. I came here to set up for a corn snake. Idk if that old guy was the owner, or what, but he was top -tier. Even carried my purchases to my car for me. The reptiles here are very well taken care of - I especially enjoyed the uromastyx pair. He also has carpet pythons and a lot of very cute tortoises.”
“Heidi did such an amazing job grooming my cat, Penny Lane! She is my whole world, so I get anxious about her safety — but I completely trust this company and the work they do. You can truly tell they care about your pet. Not only did Penny receive great grooming, but she was showered with love the entire time. I 10/10 recommend this place!”
“Been going here for 20+ years, and it has it's ups and downs, but I noticed they do take constructive criticism very well, and I've seen more positive changes over the years than negatives. I've made a comment in the past about the poor condition of the fish area and tanks, and after visiting a few weeks later, the whole area was night and day better, clean tanks, and healthy fishes. Employees are always welcoming and knowledgeable. I'm a happy and satisfied customer.”
“What a tack store!!! Lauren Vogel is such a pleasure to work with and she gave us such good advice on products and the customer service is over the top good!!! So many used and new products to choose from at great prices. I would recommend this place to any one of my friends. Thanks Laurens Tack Trunk for everything you do!!!”
“Not only is JustFoodForDogs an easy way to provide a healthy diet to our beloved Gaby, but also everyone at our local store is the best. Always friendly and helpful.”
“I have been going here for years. Even when they changed location, I followed. They take such good care of my 100 pound golden, Hudson. The prices are fair and the animals are loved.”
“This store had a large variety of most things I was looking for. I did find a doggy shirt for my pet, but I eventually found what would work. Cashier staff super helpful”
10:00 AM - 5:00 PM
34495 Golden Lantern, Dana Point
Pet Stores
“Was so happy to see a little dog bakery to get some yummy treats for our dog's birthday! The Doggie Barkery is definitely approved by our dog. Immediately devoured his tasty cupcakes! Can't wait to check out other products.”
“This Pets Plus location beats the San Juan location hands down. ever since Tom left the San Juan location things have been going downhill. I shop Ralphs San Clemente twice a week and stopped in Pets Plus for a tennis ball for my newly adopted rescue dog. I was mentioning that my rescue dog had skin issues the young man named Grayson helped me immensely! Grayson suggested many products for the skin ailments, comparing and contrasting each product in detail. He also helped me with the comfort is the tennis ball because I needed somethings soft. My rescue dog feels better with the probiotic skin spray. Need help? Just ask for Grayson and you will most likely leave the store more knowledgeable than when you walked in.”
“My dog can't get enough of this food! It’s all-natural, easy to serve, and lightweight—making it easy to carry up flights of stairs to my apartment. Since switching to Grandma Lucy’s, my pup looks healthier and happier, and I couldn’t be more grateful!”
“The staff is always helpful whether you’re there in person or calling on the phone to reserve a product that sells out quickly. I tried out the grooming part of that location and everyone was so nice and they did a terrific job. I also appreciate that the items that I buy there which are on prescription only basis are generally well maintained in stock.”
“Very helpful staff. Years ago, their staff was top notch and then it went down a little (couple years ago) and now it's fantastic again!! Prices and staff honestly beats Chewy!!”