At least on the day we were there at around 7 pm, no one was in appliances to help us. Waited, went to front cs desk twice. Waited some more. Asked for the manager, who was MIA as well (surprise). We left after wasting 40 minutes.
February 2024
Everything very well organized, ample parking and good prices
January 2024
For a HD, its pretty good. You've got to know what you need, and use their app to help you find stuff in the store. When its busy its tough to find help, but that again is HD. I like this location better than Hayward or Oakland. We visit a couple of times a week for the Oakland Zoo.