Papé Kenworth is highly regarded for its exceptional service and commitment to customer satisfaction. Customers appreciate the determination of the staff, particularly Zach, who quickly diagnosed and repaired a truck issue within 24 hours, keeping customers informed throughout the process. The shop's team, including Ruben, is noted for being helpful and resourceful, assisting with service needs and even helping to find rental options. Chris at the parts department is recognized for his helpfulness and fair pricing, ensuring customers leave satisfied, whether they find the necessary parts or receive assistance in locating them elsewhere. Overall, Papé Kenworth is praised for its dedication to getting trucks back on the road and providing exceptional customer care.
Best Kenworth ever. Most friendly and helpful staff anywhere. Had my truck towed in late on a Friday night truck was fixed Saturday night! Made arrangements so I could pick truck up on Saturday morning! If you ever need work done in this area; go to this Kenworth!!!!
August 2023
Very good place for selling parts and very good service
August 2023
They have a real challenge with my beast, but they will not quit until they've completed the challenge. A case of Aleve awaits, lol
