Papé Kenworth is highly regarded for its exceptional service and commitment to customer satisfaction. Customers appreciate the determination of the staff, particularly Zach, who quickly diagnosed and repaired a truck issue within 24 hours, keeping customers informed throughout the process. The shop's team, including Ruben, is noted for being helpful and resourceful, assisting with service needs and even helping to find rental options. Chris at the parts department is recognized for his helpfulness and fair pricing, ensuring customers leave satisfied, whether they find the necessary parts or receive assistance in locating them elsewhere. Overall, Papé Kenworth is praised for its dedication to getting trucks back on the road and providing exceptional customer care.
