Onward
Transportation14468 Wicks Blvd, San Leandro CA 94577 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About Onward
Onward is a transportation company that provides reliable and flexible ride services, especially for medical needs. Customers appreciate the punctuality and courteous attitude of the drivers, with many mentioning specific drivers who are prompt, friendly, and attentive. The service is often described as dependable, safe, and comfortable, making it a trusted choice for medical appointments, surgical pickups, and rides after procedures. Prices are considered reasonable compared to other companies in the area, and the service is especially valued when patients need someone dependable to drive them home. However, some reviews mention challenges during the hiring process, such as issues with communication, onboarding, and cost estimates. Despite these hiccups, the company shows efforts to improve and is appreciated for its quick response and dedication to better service. Customers are encouraged by the company's growth and commitment to serving important healthcare transportation needs, especially as the service takes the worry out of getting to and from medical appointments. Overall, Onward is seen as a dependable, friendly, and helpful transportation option that many users continue to trust and recommend.
Most Recent Reviews
August 2024
Great service. The driver was flexible and able to pick me up later after my appointment time.
January 2024
Great service. Punctual and courteous. All instructions were followed. Will be using service again.
December 2023
I was quite pleased with the service: the driver was prompt and attentive. The final cost was DRAMATICALLY higher than the original estimate, however.
More Comments(51)
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