Metro by T-Mobile on Broad Street provides prepaid plans and 5G phones. The staff is friendly and helpful, with workers described as going way above their job to help customers understand everything. Service is called great and over and above, earning 5-star recommendations. Customers report positive experiences getting plans set up and receiving assistance with account needs. The store is noted as a place to get unbeatable prepaid plans with unlimited talk, text, and data from a helpful team.
Sam at the SLO location is super helpful and awesome to work with! He helped us when both my husband and my phones both broke and he knew all the different ways to get the best deal for us all while keeping in mind that we want our bill to remain low. He was great!
May 2026
I thought the customer service was excellent at San Luis Obispo store. Ahmed was very helpful.
May 2026
Everything worked out better than expected.Thanks to Kindly Sam, that attendend me with an Excellent customer service.
