Battery Stores near San Marcos, CA

“Exceptional service. I went in just to test my battery. I don't remember his name, but he said he would run the test and if the battery needed to be replaced he would do it on the spot. The battery did need to be replaced. He quickly removed the old and installed the new while explaining the warranty was valid at any O'Reilly store. The entire procedure took 15 minutes.”

“The level of 'above & beyond' in which Robert went to for me, was Amazing and deserves recognition.

I had just been given a broken, non-working- electric mobility scooter. As a pedestrian, a car hit me head-on Feb 17th 2026, leaving me in critical condition, Hospitalized by Ambulance, immediately rolled into the Operating Room, numerous life saving surgeries later, has made me [greatful to be alive] and sadly now a 'disabled cripple in a wheelchair' living a life of relentless pain & struggle.

With battery on my lap, in my manual wheelchair, I rolled myself to American Battery. They tested my battery and gave me surprising news, claiming my battery was both “Good and Fully Charged.”

In that first visit, I ended up seeing an inexpensive digital multimeter ($8 Harbor Freight Meter) in their shop and expressed my interest in borrowing or purchasing it. Instead, Robert took the time to follow me in my wheelchair with Robert walking [besides me] to the [Post-Hospitalization Recuperative Care facility].that I’m in (Interfaith’s Turk Center) to diagnose my Mobility Scooter..

It should be noted that I was forthcoming, in clearly explaining to Robert that I had NO MONEY, broke at present time without ability to afford or pay for anything. Not the ideal customer, yet despite knowing this, Robert still took the time to leave his work and walk to my [medical room @ Turk].

Using his multi-meter, he kindly checked what I requested and thus provided more information [such as their being no power, despite batteries good & charged, but worse yet, there was an obvious short causing a substantial load & voltage drop on the batteries].

Roberts testing and identifying the load & voltage drop [symptom] helped me identify one of the problems [bad 50A Circuit Breaker] causing the No Power issue and also causing the Short [to ground] which was placing a voltage decreasing load on the batteries.

It was during my 2nd visit later that day, that to my surprise, Robert ‘gave me’ free of charge their little multi-meter. That blessing and tool, enabled me to diagnose and repair my Mobility Scooter over the next 3 days. A little $8 Harbor Freight Multi Meter made the world to me and helped me succeed in repairing it and now being able to move around easier and with less pain.

They didn’t lie to me [like so many do] in order to try and sell me a new battery, but honestly told me my battery was ‘good and fully charged’. And then they went above and beyond, a couple times [personally coming to my place & giving me a free tool, the multi meter].

Leaving a positive review and sharing that they were Honest with me and went out of their way to help [as an unpaid customer that day] is the least I can do to show my appreciation and gratitude for Robert’s help.

Having witnessed interactions with another customer, I’ll concede they may not be the worlds smoothest ‘sales person’. In all fairness, they are not professional sales people, they’re ‘technicians’. My experience with them has been they they know what there doing [competent] and they’re Honest.

Sure, we can always find someplace a few pennies cheaper [i.e. ordering from the Internet], but my experience in life has been as the price goes down, so does the product quality and reliability; cheaper products are [often] more inferior products. I have learned this fact & truth the hard way, many times throughout my life.

The bottom lines is that their recent interactions with me were more than merely good, they exceeded good and went into way above and beyond, caring and genuinely helping me, despite me being unable to be a ‘paying’ customer.

Thanks Robert,”

“Please go Sean at O’Reily Auto Parts at their E. Valley Parkway location! He was extremely knowledgeable and helped us out with all of our auto part issues!

Happy Customer’s,
~Zoe and Lauren”

“Kevin was very helpful. He assisted me in finding the correct tail lights for my car, and even installed them for me. Completely free of charge, and it only took him 5 minutes! He went above and beyond. I would definitely come back to this location.”

“Another 10 star performance at O'Reillys. Always extremely helpful. Usually I hit up the ones in Escondido but I needed a battery check at O'Reillys. Hands down the best help and service in any industry I've experienced in 50 years is found at this chain.”

“Cindi and Julian went above and beyond to help me out today. I'm super appreciative to have had such a positive experience with the people at this store when I was going through a struggle with my car. Thank you both!”

“Excellent service!! Dylan was super helpful to my friend. Years back they referred me to Alex on Quince Ave who has been the best mechanic I have had in 35 years.”

“Came in to get a bulb for one of my break lights that is out. I didn't know the bulb I needed, but they looked it up for me. There was a young man with long, brown, curly hair working here who was super nice, helpful, and respectful! Awesome customer service from him! Good price for the bulbs, too.”

“Fantastic storage facility. Price is right, service is great, they offer all services you will need and I never had any issues. Anthony is very helpful. 5 stars for sure”

“Amazing customer service. Tried going to the zone down the street and walked out because of the service. The guys at O'Reilly helped me get exactly what I needed and even offered to help install. Won't waste my time going anywhere else!”