The AT&T Store in San Mateo offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Customer experiences highlight amazing and fantastic service. Staff are noted as being very professional, kind, thoughtful, patient, responsive, helpful, and knowledgeable. Specific interactions involved fixing a phone issue efficiently, helping to set up new phones and internet service with great detail, and backing up everything from a damaged device. The store management also assists with scheduling appointments. Reviews describe the service as A-1 and the overall experience as smooth and great.
Kamal is an exceptional business and customer advisor, switch lines to ATT with very customer friendly support even after hours!
July 2026
Pretty busy on a Saturday afternoon which is expected. Kamal was super great and helped us get a new SIM card quickly. Really appreciated his help!
June 2026
I am very Satisfied for all the transaction we did in the store and Chris was very helpful. He solved everything we need. Kudos to you Christopher Ryan! Thank you