The AT&T Store in San Mateo offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with 5G service. Customer experiences highlight amazing and fantastic service. Staff are noted as being very professional, kind, thoughtful, patient, responsive, helpful, and knowledgeable. Specific interactions involved fixing a phone issue efficiently, helping to set up new phones and internet service with great detail, and backing up everything from a damaged device. The store management also assists with scheduling appointments. Reviews describe the service as A-1 and the overall experience as smooth and great.
I like this store and Christopher is amazing person. He helpful with my trade in. Thank you so much!
March 2026
I would like to congratulate the attendant Jaime; he was a very attentive young man and helped us immensely. He was super attentive to us and did everything to solve our problem. We are very grateful for that.
February 2026
Melissa did a phenomenal job!! She was very kind and helpful. I was extremely upset with the customer service I received online but Melissa turned the experience around and I’m very grateful for her assistance! Thank you!
