At Mattress Firm San Mateo Hillsdale, the team is committed to ensuring customers get their best sleep. Sleep Experts® undergo over 200 hours of training to provide complete solutions, including mattresses, bedding, and essentials. Customers can shop with confidence thanks to the Love Your Mattress Guarantee®, offering low prices on America’s best brands like Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®. New beds are delivered as customers prefer, and a 120 Night Sleep Trial® ensures the chosen bed is perfect. Reviews highlight excellent customer service and knowledgeable staff who help customers find the best products without pressure. One customer received exceptional assistance with price matching and savings. Another appreciated the immediate help needed for a mattress purchase for an elderly father moving into a care facility, even past the next-day delivery cutoff. The team is praised for being helpful, patient, and going out of their way to answer questions and figure out delivery logistics. The detailed process of selecting the right mattress is noted as worthwhile and the staff's knowledge is highly recommended.
Very nice workers, helped really explain the differences of the beds. Also helped get us the prices and things we were looking for. Overall, very good staff, no complaints.
November 2025
Chase helped me get a new pillow and Mattress topper. Great service and very knowledgeable.
November 2025
Chase and Andrew were extremely helpful. We felt no pressure and were very well taken care of.
