Norfolk Auto Services is an honest and reliable shop known for its quality work and excellent customer care. The team provides professional, clear, and efficient service with a fast turnaround, often finishing jobs quicker than the original ETA. They are upfront about parts and services and never push unnecessary repairs. Customers appreciate the fair and reasonable prices, which are frequently less than other quotes in the area. The service includes great communication, with real-time updates via text message and photos showing the progress of the work. This clear communication and honest advice save customers money and build trust. The shop is highly recommended for both its quality work and customer service, making it a place you can trust to keep your car running right.
These guys are the best. Honest, good pricing, and Wally takes the time to walk you through everything in detail. Even if you go in for a smog check Wally makes sure you leave with a copy of the results just in case and reminds you to complete the registration payment. Honestly one of the best auto repair places in the... read full comment
August 2026
I wish I could give Norfolk Auto 6 Stars. They have exceptional service and are very quick. I've been using them for years and have always had great service at reasonable prices. It feels like they're really looking out for my best interests instead of overcharging to make a quick buck.
August 2026
Nice place! I had an oil change done here for my Lexus GS 350 . The owners were very nice, professional, and welcoming. The price was also reasonable. Highly recommend this place to everyone!