This Walgreens is praised for its outstanding and helpful pharmacy staff, described as courteous, kind, empathetic, and attentive. They provide excellent customer service, filling prescriptions quickly, even overnight. Experienced nurses administer vaccines. The store has a great downtown location in San Mateo and offers drive-thru pickup, though the drive-thru and pharmacy line can be slow during peak hours. The parking lot is decent but can be difficult with traffic and smallish spots. Associates are hardworking, keep the store well-stocked, and help customers find products. The store frequently has great deals.
bought a pack of masks got in my car opened to find out that the bag was torn and 7 of the 50 masks were taken out lady behind the counter refused to replace it and claimed that the manufacturer did it never coming back here horrible service and unsanitary!
May 2026
The attitude of some cashiers isn't very professional. Be careful when buying in bulk. I bought some items that were on promotion, but they charged me the full price instead. It took a lot of time to go back and get it fixed
April 2026
Amazing staff! Always very helpful and their store is always clean!
