“The whole San Rafael RCU branch has great manager and staff - this week Guillermo G was especially helpful! He's helped me over the years, always calm, reassuring, experienced (he'e been there for years) - this time I was stressed out about this and that banking matters, he suggested I make an appt to come in and meet with him, and he offered to help me do everything - I came in, we sat down at the desk in a quiet office - and everything I had been putting off for a year - he was there on the phone (for me!) smoothly handling things here and there - and he/we handled all of it in about half an hour! I finally got set up for online banking, linked it with my other bank, set up to transfer between accounts, created facial ID and new passwords where needed - everything I could not confront doing myself and had put off and avoided for a year - he smoothly quickly made happen like magic, with calm, competent friendliness - truly outstanding service - TY! I have been there about 20 years - I highly recommend this branch and it's great staff - TY!”
9AM - 12:30PM 1 - 5PM
1539 S Novato Blvd, Novato
Credit Unions
“Colleen was very knowledgeable about a complex trust account I needed set up. Her calm confidence made me feel secure that we were going to have everything done correctly and we did. Account is now helping immensely.”
“Carlos De La Cruz, an amazing and knowledgeable accountant at RCU, our process was smooth and fast. He was open and answered all of our questions. He definitely deserves a higher raise. Please consider him! We highly recommend him.”
“Thank you to Jesus for helping me in the process of getting my new auto loan. Jesus went above and beyond with offering me options for things like GAP and Auto insurance that met my needs. He even offered to read over my contract with the dealership to ensure everything looked great. And even jumped in to the process the same day to help me get my car. Shoutout to this awesome branch for being understanding and helping me navigate the process. Excited to be a member.”
“I've had a amazing experience banking with Patelco!Their customer service has consistently exceeded my expectations. Friendly, knowledgeable staff make banking a breeze. I've received prompt support whenever needed thank you to the Novato team (Leda) for providing top notch service! I highly recommend Patelco for anyone seeking a reliable and customer focused banking experience.”
“MFCU is right in your backyard Marin! We have lots of choices for banking/lending- but in a world full of automation and impersonal experiences working with these guys is a much needed breath of fresh air. The team at MFCU assisted me with a personal consolidation loan, and the experience was truly the best I have had with any bank. Personalized attention, super easy process, and a good rate to boot! These guys get 5+ stars- exceptional all around.”