I love that Macy's is still here. The team there could use some additional training when it comes to customer service. Helping customers patiently waiting in line is more important than go backs.
January 2024
I went into the Backstage section. Very nice things indeed, and the ladies working there where very polite.
January 2024
Overall, I'd give the store a 3 or 4 (it's bigger and better than the Corte Madera one, which is a 2) but I give Carole, in Furniture, 5+ stars. She was super helpful 3 years ago when we bought our sectional, and today she excelled again in helping us with a new bedroom rug. Responsive, cheerful, excellent to work with.