“I love that Macy's is still here. The team there could use some additional training when it comes to customer service. Helping customers patiently waiting in line is more important than go backs.”
“5 star resort fancy and exotic cuisine diverse options of clothing for any occasion make sure to book flight to this 5 star resort immediately ???♀️”
“Sherry is the best manager anyone could ask for. These shoes did not have a tag and she took 20 minutes to look for a price and finally found it. She went above and beyond please give her a raise. I am so thankful we have people Like Sherry working here”
“Excellent Customer Service here. Strong but Friendly Security Guard as Well. The Woman at the dressing room was Helpful and Nice. My Cashier was professional and Swift.
I found what I was looking for quickly, pair of workout shorts. ?????”
11AM - 7PM
1000 Northgate Mall, San Rafael
Department Stores
“Your curbside pickup is quick and easy. I order online and pickup same day. When the line inside is long, having it delivered to the car is a blessing to avoid crowds. I appreciate some items taking longer for store-delivery, but even this couldn't be any more convenient. Thank you Northgate Macy's!”
“I was shopping for a mirror with my husband. Jan was so incredibly helpful and kind. We found the perfect hollwood style mirror with Jan’s help. She went way above and way beyond her job duties and I don’t think she will ever understand how much her help meant to me.
Jan, I can’t thank you enough for your kindness and good heart. I know you’re management, but I hope someone higher up in the company sees this. Jan embodies exceptional customer service and is an all around good human being. She is the reason we will continue to always shop at homegoods!”