Nurseries & Gardening in San Rafael, CA

“West End has a fabulous Christmas market with wonderful trees devoted to all kinds of themes. One of the ornaments my granddaughter loved arrived home missing a hand. It could have been my granddaughter’s fault, but West End unequivocally replaced it. I am forever grateful. They were fantastic. They have a customer for life!!”

“This was THE BEST customer service today I've had in ALL the Ace hardware stores in Marin! I've lived in Marin for 23 years & have been to every Ace Hardware store in the County - and this was THE BEST customer service I've had in recent memory! Willy was great - I received outstanding service today! I called in advance to ask if someone could please help me with 2 repairs, reached him on the phone, and met him with my projects. I had 2 hoses that burst and needed repaired, which he did expertly, and then a weedwacker that needed parts and cord, he assembled them all for me, checked everything to make sure it worked properly. It was hardware service as hardware service should be! We come there to find something and fix something much of the time! Willy is friendly, a supervisor there, and although young - he really knows his stuff (learned from his grandpa we spoke of!) he is smart, bright, a good learner, and/or will look to learn up on topics to answer questions if needed. Problems solved today, yay! I spent the whole rest of the day getting everything done that I needed to after those 3 items got fixed and running again! Thank you!”

“I've not been to Home Depot in quite a few years. Today, I walked through the doors, I noticed how organized this location was. I had a quick look around and realized, I needed help with not only answering a few questions about toilets, but getting the toilet I ultimately chose to the cash register. I found a gentleman named Brock, who answered all my questions about what they had in stock. He also helped with the handle for the shower. I felt like a VIP working with this man who ultimately asked for extra assistance from David, his coworker to put it in my car. Come to find out, Brock was the manager of this location. Thank you so much Brock and David for making my experience at Home Depot pleasant!”

“Dareisha ( not sure if I spelled right) was super helpful making paint for me this morning. Answering questions and walking me through the best choices. She was efficient, friendly, and genuine. Hard to find customer service like that these days.”

“I've not been to Home Depot in quite a few years. Today, I walked through the doors, I noticed how organized this location was. I had a quick look around and realized, I needed help with not only answering a few questions about toilets, but getting the toilet I ultimately chose to the cash register. I found a gentleman named Brock, who answered all my questions about what they had in stock. He also helped with the handle for the shower. I felt like a VIP working with this man who ultimately asked for extra assistance from David, his coworker to put it in my car. Come to find out, Brock was the manager of this location. Thank you so much Brock and David for making my experience at Home Depot pleasant!”