Used, Vintage & Consignment in San Rafael, CA

“Just wanted to say how grateful I am for your gracious help in offering me a full refund on a consignment backpack that my granddaughter wasn't able to use, even though the receipt said no return which I neglected to notice.
This is a wonderful family owned business that indeed does pride itself on great customer service and earns that reputation.
I will continue to be a loyal customer and can't recommend your wonderful customer service , and your high quality inventory, highly enough”

“I’ve been shopping here for years and love this spot. They have gorgeous items, which you can also scout online ahead of time. The staff is great, to boot.”

“A great place to find an item that you have wanting a long time. It is also a great place to find something that you didn't know that you wanted until you spotted it at the 502 Irwin sale. I have personally have found many treasures that I have come across at their biweekly sales. Highly recommend. They have an awesome staff to boot.”

“Katie is a brilliant and meticulous designer and seamstresses. Her custom work is a thing of beauty. She has made for me pillows, a sofa slipcover and face masks. Every item has been perfect! I highly recommend her!!!!”

“Your Italian or New York City grandmothers attic, but more fun! because you can actually own this well made furniture like what you have pined away for all those years. Love the cute staff, like Sev- sure to make the experience worth your while. - My family has been in the furniture business since 1860! back when Abe Lincoln was the 16th president of the United States”

“I randomly stopped by this shop while charging my car across the street. Definitely not looking my best after a full day of gardening and ended up finding the cutest items at such great prices! The owner, Linda, was incredibly kind and welcoming, which made the whole experience even better. I’m so happy I stumbled upon this place. Such a hidden gem!”

“I hadn’t been to the Salvation Army in San Rafael for quite a while because, honestly, I used to find the store very messy and chaotic. I started going back a few months ago, and I’m really happy to say that I’ve noticed a big difference!

The store feels much more organized, and the team working there is always so nice, friendly, and welcoming. You can tell they really care about keeping the store as tidy as possible. I see them constantly putting things back, picking items up, and trying to keep everything in order. They really do their best, and I appreciate that.

I do wish upper management would do a little more to address customers leaving things all over the place. I see items thrown on the floor or left in completely different areas all the time, and it must be frustrating for the employees to constantly have to clean up after people. It would be nice to see some rules or reminders encouraging customers to be more respectful of the store and the people working there.

I also feel for the employees because the store has been incredibly hot during my recent visits. I’m not sure if the air conditioning is broken or just not working well, but it must be difficult to work in that heat all day. Despite that, the staff continues to be friendly and helpful, which says a lot about them.
Overall, I really appreciate the changes I’ve seen over the past few months.

Izzy and her team deserve a lot of credit for the effort they put in every day. I enjoy stopping in to look around, and I hope upper management continues to support this team and give them the resources they need to keep making the store a pleasant place to shop. ❤”