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“Great,nice, helpful people. Only downside is the shady guy driving around the parking lot in a red Durango trying to sell stolen electronics. Never buy from a guy selling out of his car window”
“There was no pressure at all. I explained what I was looking for . The gentleman answered all.my questions and explained the difference in each . When came to the one I purchased he explained further how this particular one and all the features worked and how to use them . There was still.no.pressure at all..after awhile I went to him at his desk and showed him.the one I wanted. After the sale he still asked if I had any questions ..”
“I’m a retired lady who is over 70 years old. I have an antiquity “Brother” sewing machine that brought from a garage sale twenty years ago. It often has some minor problems, but by tightening or loosening certain screws, it could still work. This time, the upper and lower threads in the machine are not connecting. I’ve never seen this before, I tried many ways including changing the needle, replacing bobbin and bobbin case, but all failed. I called the store for help.
Ms. Allegra Buch answered my phone. She listened to my ideas with great enthusiasm and patience: I don’t want to spend much money on this too old machine, and don’t want to buy another one either, due to my eyesight having deteriorated rapidly lately. I want someone to see the machine to make a diagnosis. If there is a big problem, I won’t keep it anymore.
This is what makes her so admirable. From the beginning, she didn’t make excuses or try to brush me off. She knew this deal wouldn’t be profitable, but she was still willing to let me bring the sewing machine to the shop for a diagnosis. This proves her kindness! She’s willing to help those in need.
Ms. Allegra Buch used different colors for upper and lower threads to confirm the problem. After she tightened some part (I don’t know how to call that in English) the machine works! Me, her and onlookers were all happy. Also, this proves her Job-related knowledge. She isn’t a technician, but she works in a professional way ---using color coding, knowing which area the problem is in, instead trying things randomly here and there. I don’t think her success in solving the problem was a coincidence.
I praise Allegra Buch. I think she is a very good employee in this very good store!”
“Really happy with our experience at Appliance Leaders! We were shopping around the Peninsula for a Bosch dishwasher and they had better inventory and price than anywhere else we looked. Delivery came within a few days and the team was super professional and on time. Solid option if you need something quickly and don't want to deal with the big box store runaround. Would definitely come back!”
“Awesome shop… owner, Shaman fixed two things on the spot, determined bag replacements…old school service which I love…knowledgable, kind, efficient, very professional. He’s a cool guy, Curtis Mayfield playing, cluttered with vacs… you actually have to park on East 14th. Phone number has changed. I will take my Oreck and Miele in next. Ten stars.”
9AM - 5PM
1100 Boulevard Way, Walnut Creek
Appliances
“I was shopping around at a couple different places for a new induction range, and having been to two other stores just before I came here expecting the same level of dismissive service I got before.
Instead, I had the chance to work with Adam Jensen who proved to be extremely knowledgeable, kind, and beyond helpful in our search for the right range. Super patient and more than willing to answer all of my silly questions. Not once did he make me feel stupid and instead indulged me and my curiosity.
That level of customer service also extended to their delivery staff. They went above and beyond to make sure that I’m a fully satisfied customer. Not only did they install the range without damaging anything in my house, but they went so far as to actually replace some of the old wooden planks and siding we had.
I highly recommend working with the staff here as you will be treated with respect and as a valued customer. I will purchase from them in the future if/when the need arises!”
9AM - 5PM
1960 Mt Diablo Blvd, Walnut Creek
Appliances
“I had a great experience at this store! The staff was incredibly friendly and patient, taking the time to walk me through different vacuum options and even letting me try them out in the store. They really know their products and made the whole process easy and stress-free. And I have to mention their shop dog, Kirby — absolutely adorable and such a sweet little addition to the visit. I left feeling confident in my purchase, and I’d highly recommend this shop to anyone looking for a quality vacuum and genuinely helpful service.”
“Just moved to San Leandro and bought a used Bosch 800 series dishwasher here. It was mint and looked like it had never been used. They were super nice here and I couldn't be happier with the dishwasher.”
“Julio was the best. He was able to get the machines in and he noticed that there was a leak and made sure to repair it. They were in and out and the fact that he was able to show us how the machines work, added plus. Felt bad the truck got stranded in our neighborhood due to a flat. Great team from start to finish”
“Stopped in to look at the Yoder 640 in person. Had plenty of barbecues to compare with. Very knowledgeable and friendly staff. Henry and Patty were super helpful and answered all my questions. Will be my go to shop here soon. Highly recommend!”
“Got a great deal on a beautiful LG washer and dryer set, with delivery, and haul away of my old unit.
I couldn't be happier with my purchase and the best part I got to shop locally.”
“Home Depot is a homeowners paradise, they have so much amazing products I could lose myself in the store in the aisles for hours. I love shopping here when I need to pick up any home improvement items. I will say the one thing that I don't like about home Depot is the customer service of the availability of the associates I feel like I can never find anyone to help me when I need to find a specific item more staffing would be nice other than that everything else is enjoyable when visiting here.”
8AM - 4:30PM
25425 Industrial Blvd, Hayward
Appliances
“I have been using R & B Wholesale for several years now. We order several products for our rentals, and have always had a great experience. I am always able to get a hold of someone when I call, and get the items I am needing right away. Delivery and haul off is usually done within a day or two of the order. I will continue to use them for sure!”
“Jerry and his friend were on time, friendly, communicated very well and helpful. They set up the machine and offered to take the old one. Very happy. Thank you Jerry. ?”
“I want to take a moment to recognize Andre at The Home Depot for his outstanding customer service.
From the moment I approached him, he was attentive, knowledgeable, and genuinely willing to help. He went above and beyond to make sure I found exactly what I needed, answered all my questions with patience, and made the entire experience smooth and efficient.
It’s rare to find someone who combines professionalism, product knowledge, and a positive attitude the way Andrey does. He truly represents the level of service customers hope to receive.
Thank you, Andrey, for the excellent support it does not go unnoticed.”
“Satendra Shankar Appliance Specialist
Excellent customer service
Helped us with the purchase of our new washer
He was so knowledgeable about what we needed. I will only shop at Home depot to buy my appliances from now on!”
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“Great service at the San Ramon Home Depot.
Bobby and Cristy from Hardware Department helped me find the right parts for my garage door handle. They were very helpful, patient, and friendly. Really appreciate their help!”