Appliances in Walnut Creek, CA

“They are so friendly and helpful. I have a budget machine that they couldn't really repair, but they looked at it anyway and it started working great. (looks like it was user error). Everyone was so kind and helpful, and gave great advice for future projects.”

“I received a big part for my shark vacuum because the cord which is attached, was frayed. Not knowing how to take the piece off and replace with my warrantied part, I stopped by this store to get help.

I was fully prepared to pay but guess what? The clerk came out to my car and replaced the piece for free. I am so thankful and grateful. Even though I live in Berkeley if I never need service I am going to Walnut Creek Vacuum!”

“Hesmall business that offers fair pricing, Highly recommend! We had a fantastic experience with Jeff and crew from start to finish! Extraordinary and refreshing customer service”

“I was shopping around at a couple different places for a new induction range, and having been to two other stores just before I came here expecting the same level of dismissive service I got before.

Instead, I had the chance to work with Adam Jensen who proved to be extremely knowledgeable, kind, and beyond helpful in our search for the right range. Super patient and more than willing to answer all of my silly questions. Not once did he make me feel stupid and instead indulged me and my curiosity.

That level of customer service also extended to their delivery staff. They went above and beyond to make sure that I’m a fully satisfied customer. Not only did they install the range without damaging anything in my house, but they went so far as to actually replace some of the old wooden planks and siding we had.

I highly recommend working with the staff here as you will be treated with respect and as a valued customer. I will purchase from them in the future if/when the need arises!”

“We recently purchased a Fire Magic grill from Diablo Grills, and the experience was outstanding from start to finish. Rhonda was incredibly knowledgeable and took the time to walk us through the differences between the various high-end grill options. She thoroughly explained the pros and cons of each model, answered all of our questions, and helped us make an informed decision without any pressure.

What stood out most was how much effort she put into educating us so we could choose the grill that best fit our needs, rather than simply steering us toward the most expensive option. She also took the time to explain the service and warranty support behind the different brands. Knowing that the manufacturer has a local service technician available if we ever need assistance gave us tremendous confidence in our purchase and peace of mind that support would be readily available if needed.

Rhonda's expertise, patience, and professionalism made what could have been an overwhelming purchase a very enjoyable experience. It's rare to find someone who is both highly knowledgeable and genuinely focused on helping customers make the right decision.

If you're looking for a premium grill and want honest, knowledgeable guidance, I highly recommend Diablo Grills and especially Rhonda. Excellent customer service, great product selection, and an outstanding buying experience. We couldn't be happier with our new Fire Magic grill.”