Appliances in Walnut Creek, CA

“I have been sewing for about a decade. I have a ton of vintage and antique sewing machines that I have been able to repair myself. I'm pretty handy like that. Recently, I had the opportunity to buy a Bernina Artista. It worked well until I tried to do a simple zig-zag stitch and was just getting one single row of straight stitching. Computerized Berninas are not something I feel comfortable trying to repair myself. I decided to bring it in, having never been to this place. While there, the young man at the counter filled me in on what I already knew about the temperamental, outdated Artista. He recommended a used Virtuosa they had for sale. It was very fairly priced. I knew I needed a daily machine that I could just use with no problems or fussiness. I went back and bought it because after trying a Bernina, you really don't want to use any other brand. The stitch quality really is the best. It's not just hype. I just have no plans on dropping thousands for on of the new Berninas. I have used my Bernina Virtuosa every single day, since I bought it, 3 months ago. I am so glad I went in. It has given me zero problems.They also have a ton of QUALITY thread. I learned early on that cheap thread (from Joann) is not worth the spool they wrap it on. The sewing machine shop has Metler and Aurofil and I don't have to wait for an online order to come in or try to color match online.The prices for sewing machine service are very fair. I will continue to rehab and repair old machines myself, because I love doing so but for all Bernina-related service and accessories, I highly recommend this place.”

“My wife dispatched me to find a good, solid washer and dryer to replace our deceased 30-year-old artifacts. "Let's try local," she suggested. Boy, did I find out why this was a great idea! 30 seconds after walking in, John smiled, I repeated my directives to him. No hassles, no confusion. 30 more seconds and the answer was clear. "Tomorrow ok for delivery?" Price was right. The next afternoon, all was done.There was a touchscreen on the dryer which my wife surprisingly didn't like. I returned to John. 45 seconds later we selected a tactile version of the same basic washer. Similar price. "Jose will be there about noon today and swap it out." That's exactly what happened. Jose's attitude was engaging while his hands were nimble, and by 12:15 all was done. Wife's happy, so I'm happy. Zero hassle. Zero struggle. No nonsense. I thought about what an ordeal this could've been dealing with a big box store. "Well, we need to arrange a pickup and call you sometime next week. It needs to come from the warehouse in Kansas City." Would I have save anything? Certainly not, especially valuing my own time and peace of mind.There's a reason they've been in business forever. Repeat customers, of which I will be one for sure! Oh and no," we'd really appreciate a nice review."”

“Hesmall business that offers fair pricing, Highly recommend! We had a fantastic experience with Jeff and crew from start to finish! Extraordinary and refreshing customer service”

“Jen Jensen is amazing: Extremely knowledgeable and infinitely patient. I wouldn't have been able to remodel my two bathrooms without her! I was referred to her by a friend. Thank goodness!!!”

“The weekend after Thanksgiving, I got my much-planned Sebo E2 here. It was $100 off, and they put it together in the store for me. The person who helped me was very pleasant, we had a nice chat about vacuums and models, and I didn't feel pressured to buy something more expensive. He even put the vacuum in my car for me. There is a dog named Kirby, and my only regret is that I didn't get to pet him.”

“Diablo Grills in Walnut Creek made finding the perfect grill an easy and delightful experience. Free parking in Walnut Creek? No problem! Advice from an someone who knows grills? No problem! Patty helped my understand the difference in quality/value and advised me to choose the right grill - even if the price was less!Delivery? No problem! Mike delivered the grill to where it belonged and spent the extra time to unpack it and set it up! He told me some great baseball stories, too!!I'll probably never need another grill (this one should last a lifetime) - but if I do I'll return to Diablo Grills!!”