Patelco Credit Union is a full-service, not-for-profit financial institution committed to offering convenience and personalized service. With 37 branches across Northern California, including the Bay Area, Sacramento, and San Jose, Patelco provides members with better rates and fewer fees compared to traditional banks. The credit union boasts over 400,000 members and manages more than $8 billion in assets, making it one of the largest credit unions in the nation. Members frequently praise the exceptional customer service provided by staff, particularly in loan and mortgage processes. Gloria Melendez has received multiple commendations for her professionalism, transparency, and dedication to helping clients secure the best loan terms. Many members have highlighted her ability to simplify complex processes, making home buying stress-free. Other staff members, like Neelam Gupta and Valerie Phillips, have also been acknowledged for their outstanding support and responsiveness to member needs. Overall, Patelco Credit Union is recognized for its commitment to community engagement through volunteering and donations, making it a trusted choice for financial services. With a focus on member satisfaction and a welcoming approach, Patelco is an ideal option for those looking for a reliable and supportive banking experience. Joining Patelco is easy, and membership is federally insured.
I have been a customer of Patelco for around thirty years. During this entire time, I have been treated very professionally and courteously . On the occasions when I needed help, they were forthcoming. All in all, I could not have expected better service. Do yourself a favor and join up.
November 2023
I have been a member of PATELCO Credit Union for more than 40 years and Valerie Phillips is one of the best people I have met in that time. She helped me with my problem by making me feel that I was heard and forwarded my feedback to tech support. Thanks Valerie
August 2023
Five starts for an excellent service. I arrived on Saturday (noon) looking for a last minute motorcycle load. Nancy G. went above and beyond to help me with get the loan on the same day. HUGE thank you, Nancy!
