KeyPoint Credit Union receives consistently positive reviews for its helpful and knowledgeable service. Staff members, including Sam, Christy, Jaquelin, and Jackie, are described as friendly, respectful, efficient, and genuinely enthusiastic. They are noted for explaining processes clearly, tending to members' needs, and making experiences quick and easy. Assistance with loans and setting up accounts is handled with great detail and patience, making members feel valued. Many reviewers express a long-term, positive relationship with the credit union and are eager to refer others.
Very easy, low APR, and helped with everything I didn’t understand
June 2026
I came in to get a debit card printed since my new card was taking to long to come. The teller was great. He told me I can open an account for my son so I will be back with his ID and Social Security Security card my son is so happy he going to have a bank account.
June 2026
The customer service I received from Sam and Leo was impeccable! I look forward to doing more business with them at Key Point CU
