Staples in San Ramon, CA is a community-focused business that provides a wide range of services and products essential for the new ways of working and learning. Serving entrepreneurs, small businesses, remote workers, parents, teachers, and students, Staples offers innovative printing, shipping, technology, travel, and recycling services, along with essential supplies. Customers praise the helpful and friendly staff, who go above and beyond to assist with any issues. One reviewer was impressed by the staff's price matching and saving them $20, while another was grateful for the exceptional customer service in resolving a problem with an online order. The technical support team also received positive feedback for their thorough troubleshooting and prompt replacement of a malfunctioning printer. Despite a few minor inconveniences, such as self-serve machines not reading a USB key, the overall experience at Staples is described as efficient, affordable, and customer-centric. Customers express their satisfaction and intention to return for future printing and business needs.
Exceptional customer service! A big compliment goes to Brian, who helped me with my issue and went above and beyond to make sure everything was resolved. Thank you so much for caring and for providing such professional and attentive service. I truly appreciate it. This is definitely my favorite Staples store!
August 2026
I returned a printer toner for recycling and I left the drum attached to it. I came back later in the day for the drum and employees were really helpful on recovering the drum back. Great service!
June 2026
I go to the Staples store in San Ramon all the time. The associates are extremely helpful and always answer my questions. I highly recommend them
