-
January 2024
Great bank if you can find someone to help you. Lines are always long with one teller working. There are 8 people in front of me, one teller and the Danville branch is closed on Saturdays. Need to improve customer and hire more tellers!
-
August 2023
It was the worst ever experience, open a checking account took 2 hours plus 1 hour waiting before that. The bank Charles literally only opened one checking account in one whole morning.
-
March 2023
5 bankers plus 1 in the back hanging out at their desks, with 1 person at the teller and a 6 person line to the door. This is why I don't bank here. Ironic how it says they have 1 powerful business rule: courtesy. Ha ha
