Verizon at Cellular Sales, located at 836 Playa Ave, offers an outstanding customer experience, as noted by many satisfied customers. The store's staff, including knowledgeable associates like Ryan and Alfonso, are praised for their exceptional service and expertise in resolving issues quickly. Customers have shared their positive experiences, highlighting how their concerns, which took hours to address over the phone with other representatives, were resolved in just minutes at this location. Visitors appreciate the friendly and patient assistance provided by the team, which includes help with phone upgrades, internet services, and connecting devices. The store is commended for its clean and sanitized environment, making customers feel comfortable during their visits. Many recommend the store to friends and family for their cellular needs, citing the efficient service and the ability to find great deals and promotions. Overall, this Verizon location stands out for its welcoming atmosphere and dedicated staff, making it a top choice for anyone seeking reliable wireless service and support.
We arrived right when the store opened to upgrade one of the phones on our account. Ryan was able to navigate the process and explain everything in detail in less than 1 hour. The customer service at this location has continually exceeded my expectations.
May 2025
The Verizon representative named Ryan was excellent! he was very knowledgeable proficient, and very personable when he helped my mom get back online when she was having network issues with her phone. wonderful customer service, and highly recommend!Thanks!
May 2025
Julian is a great employee. Came in multiple times with many issues and always got it resolved.
