AT&T Store in Santa Ana offers a wide selection of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts and no credit checks. The store provides the latest nationwide AT&T 5G service, which is included at no extra cost with all unlimited data plans, making it easy to stay connected. Customers have praised the store for its excellent customer service. Staff members are friendly, helpful, and patient, often going above and beyond to assist with different needs. One reviewer appreciated how the staff showed various phones based on their preferences, helping them find the perfect device. Others mentioned staff members staying after hours to help transfer lines from other providers and explaining account details clearly, even correcting mistakes made at other stores. The store is well-organized, with ample parking, making visits convenient. Whether upgrading a device, exploring new phones, or transferring service, customers feel confident in the knowledgeable and professional assistance they receive. Overall, AT&T Store in Santa Ana is known for its helpful staff, quality service, and a wide range of products and plans designed to meet different needs.
Amazing customer service from Kassy. She has gone above and beyond. I came in with a happy broken phone and she manage to transfer all my info to the new phone. She has a great attitude. Definitely coming back
March 2025
Kassandra was amazing the manager was pretty dope as well
February 2025
Great service, very friendly with great product knowledge… Kassy
