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“Quick and prompt appraisal of my device. I sold my S24 ultra and Watch 6 and received a fair price.
Also, the store in Santa Ana has a wide selection Apple Products and accessories. Will return for future purchases. The best place to sell your old and almost new devices.”
“Justin provided a great customer service experience, he was able to me navigate and understand my bill. He was clear, precise , and helped me with all my questions. Truly exceptional service.”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Anais upgraded my phone today and had my new phone installed with all my apps and information in less than five minutes! Super happy with service. Drive from Huntington was worth it”
10AM - 7PM
116 E 4th St, Santa Ana
Mobile Phones
“Had a broken cover for my phones camera, called in and they had it in stock. They were able to change it same day on the spot. I appreciate the service thank you.”
“I lost my phone and they helped me get a replacement sim card. I didn't know my date of activation and they bypassed it. They were very helpful. I went to another metro pcs before and they weren't very experienced.”
“AMAZING experience from start to finish!
The moment we walked in, we were warmly greeted and instantly felt welcomed. Every team member we interacted with was professional, knowledgeable, and genuinely eager to help. A huge shoutout to Semi (I hope I’m spelling that right!)—she was incredibly detailed, patient, and thorough, walking us through everything step by step.
After coming off a frustrating situation with Spectrum, this felt like night and day. The entire process was smooth, clear, and refreshingly efficient. All the promotions were honored without any hassle, and we walked away actually excited about our new service.
It took no more than 30 minutes, and everything was handled with care and precision. We truly felt taken care of, not just like another number. On top of that, our internet installation is already scheduled, and service has been excellent so far.
Couldn’t be happier—we left feeling relieved, confident, and a million times better.”
10:30AM - 3PM
1425 S Main St, Santa Ana
Mobile Phones
“(Translated by Google) They helped me transfer my information to my new cell phone, great service and a lot of knowledge.(Original)Me ayudaron a pasar mi informacion a mi nuevo celular, gran servicio y mucho conosimiento.”
“Best work wear shop I've ever been too, layed back employees that do there job stocked up shelfs with all the work wear you could imagine, they let me try on without hesitation will definitely be getting my work clothes here for now on”
“I never really come here for cell phones but I will admit the retail worker is friendly, is honest, and this place provides good prices for getting a cellphone upgrade when you switch to a new line. I don't like where the location of this retail is as it's quite ghetto and could use a new touch up. But if your looking to get a cellphone I recommend it here 7/10 (in my opinion)”
“Great place to go get a phone and to pay a bill as well, and get accessories for the phone at a great prices. Great service and not to busy. I give it a thumb up ?”
11AM - 6PM
407 E 1st St Ste 2C, Santa Ana
Mobile Phones
“Best experience I've ever had at a phone store! Had Walid help me and he was very personable. I highly recommend this location to anyone who needs to get a phone!”
“Best place to go
Why go anywhere else when you have the service, their fast , friendly, just all around good people
Even better at this spot then others I been in just to pay my phone bill
I wood even pay more to shop here it's like I drive out of my own area to this location
You all keep up all your great work
Try this metro see what you been missing out on”
11AM - 6PM
2413 S Fairview St F, Santa Ana
Mobile Phones
“This store looks good cause of the best rep he is very knowledgeable and helpful aren’t like the other girls who I’ve seen there seem to be mad and only want to help if is a sale other than that not very knowledgeable I recommend go get a phone with Chris very professional”
“On 05/ 28/25 l required a service to my phone (it get a virus) l when to that and a female employee named Jhoana , Hep me out,she was so professional, friendly, well known what she was doing, she fix my problem in minutes GREAT, GREAT, CUSTOMER SERVICES ?”
“very great service , very great customer service , very friendly , truly recommend anyone who wants to buy a new phone or needs any repairs for their phones. great prices on phones and phone repair service.”
“The Sales Rep Maha, she was amazing. This Metro on Redhill in Tustin is my "go to" cell phone store. They are very helpful & Maha took very good care of me on my Birthday. Also a shout out to Adell. He ordered me an iPhone & it was there the very next day waiting for me to pick up. Thank you both for helping make my Birthday awesome.”
“The customer service at this Santa Ana Cricket location is very knowledgeable and professional. Ample time was given to transfer my service. I appreciate the girl who helped me. She was honest, sweet in her approach, and humble. Autopays $55 unlimited no contract is the best deal around. I regained a new Samsung for $20. Thank you Cricket in Santa Ana. It is clear customers settle here to smiling about.”
“Very nice experience overall, they now sell Apple Watches and home internet ?? something we have been asking I took the Apple Watch in payments definitely saved me money”
“Amazing customer service from Kassy. She has gone above and beyond. I came in with a happy broken phone and she manage to transfer all my info to the new phone. She has a great attitude. Definitely coming back”
“Got sick of my old phone plan and came here, got the best customer service and was helped with everything immediately. Helped me pick a good plan and something within my price range. If you ever come in ask for Jocelyn, she'll help you with everything you need!”
“I had a really bad experience at another store. I decided to drive to this store, and I am so pleased with the kindness, patience, and excellent service I received from Andrea. This is now my preferred store, even though it's 6 miles away instead of 1.5, it's totally worth it.”
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“It’s my 4th time repairing my same exact phone here. I am very lousy. Everytime I come here for repair, I get at least a free screen protector or $10, 15 dollar discount on repair. I think this place is very reasonable for the $.”