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10AM - 6:45PM
2029 West 1st Street Suite 136, Santa Ana
Mobile Phones
“This place is very friendly and very patient, it's a cool calm and collective experience. Need a place to sell your phone to buy a phone. And this is the place to be( just have you ID with you)”
“Had an amazing experience Gladys had Excellent customer service was super quick and efficient despite being alone. Definitely will keep this as my go to location for any other needs :)”
“Cassandra was very helpful and patient, I was dealing with issue with porting my number from MetroPCS and she helped me throughout the whole process and figured out the very last issue that was inhibiting my service from working(all while helping another customer in store with a new line activation and answering the stores phone!!) This girl needs a raise!”
“The Sales Rep Maha, she was amazing. This Metro on Redhill in Tustin is my "go to" cell phone store. They are very helpful & Maha took very good care of me on my Birthday. Also a shout out to Adell. He ordered me an iPhone & it was there the very next day waiting for me to pick up. Thank you both for helping make my Birthday awesome.”
“Came in to switch phones but wanted to keep the same number. Brianna helped me prevent my account from being disabled for 72 hours and made it so much easier to communicate with support. I was able to change my PIN number, was in and out within 10 minutes and made it to work with spare time. THANK YOU. Definitely coming back to Upgrade my phone soon!!”
“Super happy, very good service in this store if they help, my phone had a virus ? and the boy was very attentive and cleaned my cell phone. Come to this store, thank you.”
“Great service. I had a Verizon bill issue and Ashley was very helpful. She guided me through 5 phone transfers with customer service, trying to find the right person to talk to. The issue was resolved. It took some time but I walked away with my bill cleared out.”
“Daniel was extremely helpful and patient with me and my family while we were trading in our phones and he deserves all the flowers. He radiates positive, supportive and leadership energy from the time we had with him and I believe he’ll become an amazing leader in the future. Once again, he’s a dependable person who genuinely cares about his customers and helping out his fellow coworkers without question.”
“Great place to go get a phone and to pay a bill as well, and get accessories for the phone at a great prices. Great service and not to busy. I give it a thumb up ?”
“I lost my phone and they helped me get a replacement sim card. I didn't know my date of activation and they bypassed it. They were very helpful. I went to another metro pcs before and they weren't very experienced.”
10:30AM - 6PM
1425 S Main St, Santa Ana
Mobile Phones
“(Translated by Google) They helped me transfer my information to my new cell phone, great service and a lot of knowledge.(Original)Me ayudaron a pasar mi informacion a mi nuevo celular, gran servicio y mucho conosimiento.”
“Luis Ramirez helped me select a new cell phone today, the S26+. He listened patiently to my wants and needs and explained details on all the options including payment information. I followed his recommendations and advice, and feel that I get the best phone for the best price. Thank you, Luis, I'm looking forward to using my new phone!”
10AM - 8PM
407 E 1st St Ste 2C, Santa Ana
Mobile Phones
“I love coming to this store all the time, the customer service is excellent! All the employees are very kind and they tried they’re best to give me a good deal😮💨🔥”
“That 1 star review was an accident.. I'm sorry about that!! It was a mistake..You Guys were so awesome yesterday!!!! Went wayyyy above & beyond to make sure everything was Perfect!! Thank you SOOOOO soo much!!!!”
“Best work wear shop I've ever been too, layed back employees that do there job stocked up shelfs with all the work wear you could imagine, they let me try on without hesitation will definitely be getting my work clothes here for now on”
10AM - 7PM
116 E 4th St, Santa Ana
Mobile Phones
“Had a broken cover for my phones camera, called in and they had it in stock. They were able to change it same day on the spot. I appreciate the service thank you.”
“I never really come here for cell phones but I will admit the retail worker is friendly, is honest, and this place provides good prices for getting a cellphone upgrade when you switch to a new line. I don't like where the location of this retail is as it's quite ghetto and could use a new touch up. But if your looking to get a cellphone I recommend it here 7/10 (in my opinion)”
“Adriana was beyond helpful in setting up my phone! She’s fast and very understanding also very knowledgeable. Will definitely be back to this location to give it my business.”
“Excellent customer service! Very friendly, always welcoming with a smile, and made the entire experience enjoyable. Professional, helpful, and easy to work with. I highly recommend them and look forward to working with them again.”
“Very nice experience overall, they now sell Apple Watches and home internet ?? something we have been asking I took the Apple Watch in payments definitely saved me money”
7:30AM - 7:30PM
1005 S Fairview St, Santa Ana
Mobile Phones
“I have been with metro more than ten years have never ran into any issues with them. I moved to Santana and have been coming to this location because an employee named Sohaib has been very professional and willing to help and I recommend him when trying to get a new phone line.”
“Amazing customer service! Everyone at this location is always friendly, outgoing, and willing to help. I want to especially recognize Taylor—hands down one of the best. She consistently goes above and beyond, like Buzz Lightyear, delivering top-tier customer service every time.”
“One of the best locations! Mary has always provided all the information needed!! She’s always on the move multitasking helping as many customers possible to provide great customer service! Hope she gets the recognition she deserves!!!”
“Lucy Ruiz was great! My phone was taken in Portland, due to a Smash & Grab So I lost everything on my phone because I forgot an old password on my iCloud. I can never regain everything I had because of those thieves! Lucy helped me to move forward. I even lost my old Yelp reviews.... I had a lot! Lucy was very helpful and kind!”
10AM - 7PM
617 17th St, Santa Ana
Mobile Phones
“We came in to get a new SIM card for my boyfriend’s phone but ended up leaving with a brand new iPhone! My boyfriend has had his iPhone 6 for far too long and decided it was time for an upgrade! The whole process took less than 15 minutes (far better than my provider AT&T). Great, friendly & efficient service!”
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“I am satisfied withe the outcome. I recommend this repair shop. It’s just the location I got confused a little. It’s INSIDE the Santa ana plaza swap meet building.”