CVS Pharmacy in Santa Ana is a full-service pharmacy known for its helpful and friendly staff. The pharmacists and staff are experienced and always eager to assist customers, whether by greeting them warmly, offering clear explanations of prescriptions, or helping with insurance issues. Many staff members speak multiple languages, making the pharmacy accessible to a diverse range of customers. Customers appreciate the pharmacists’ kindness, patience, and willingness to go above and beyond, such as reviewing past prescriptions to correct billing errors. The store offers convenient services like same-day pick-up, online prescription management, refill options, and Rx delivery through the app. Customers can also earn rewards, such as ExtraBucks Rewards®, by filling prescriptions or getting vaccines like flu and COVID-19. The pharmacy is well-regarded for its quick service despite high customer volume and is praised for its ability to contact healthcare providers when needed. However, some customers suggest that increasing staffing and hours, especially on weekends and during shorter weekday hours, could improve the experience. Overall, CVS Pharmacy in Santa Ana is appreciated for its professional, caring staff and comprehensive pharmacy services, making it a reliable choice for prescription needs.
Very happy with the staff here so I keep going back. Everyone treats me like I matter and not just another number. The Pharmacist has given me good advice on stacking and staggering meds. Will keep going here until I move from this location.
November 2025
In my opinion this branch location gives you the best customer service. Except for one bad apple she doesn't know what she is doing. The tall super cute girl wearing the face mask is extremely helpful. I believe almost everything is bilingual which is great for Vietnamese and Spanish speakers.
September 2025
Hien was extremely patient and helpful. This guy needs a raise.
