Floor & Decor in Santa Ana, California, is a popular destination for homeowners and contractors seeking high-quality flooring and remodeling materials. The store offers a wide selection of tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation supplies. The large, well-organized warehouse makes it easy to see many options laid out in full displays, simplifying the decision-making process. Prices are competitive, and in-store pickup adds convenience. Staff members are known for being helpful and knowledgeable, providing recommendations tailored to customers’ needs without pushing unnecessary sales. Several reviews highlight the exceptional customer service, especially from staff members like Trevor and Hope, who go above and beyond to assist with product selection, project planning, and ensuring a smooth experience. The design department, including professionals like Cass, receives praise for great advice and assistance, making remodeling projects easier for clients. Despite the overwhelming size of the inventory, the staff’s expertise helps make shopping efficient and manageable. Overall, Floor & Decor in Santa Ana is celebrated for its extensive selection, competitive prices, and dedicated service, making it a trusted choice for both DIYers and professionals embarking on renovation projects.
We worked with Michele for our bathroom remodel design and she’s absolutely wonderful and patient. Took us three separate trips to complete all the choices but she never rushed us and gave us plenty of good advice. Thank you Michele!
June 2026
Amazing service they went above and beyond to help . Hamza and Alex were the people helping they made sure I got the right material and went above and beyond to solve certain problems to make sure everything is easier for the customer . Thank you
May 2026
They have everything!! Very friendly and helpful employees. Can't say enough good things. Love this place
