Floor & Decor in Santa Ana, California, is a popular destination for homeowners and contractors seeking high-quality flooring and remodeling materials. The store offers a wide selection of tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets, countertops, and installation supplies. The large, well-organized warehouse makes it easy to see many options laid out in full displays, simplifying the decision-making process. Prices are competitive, and in-store pickup adds convenience.
Staff members are known for being helpful and knowledgeable, providing recommendations tailored to customers’ needs without pushing unnecessary sales. Several reviews highlight the exceptional customer service, especially from staff members like Trevor and Hope, who go above and beyond to assist with product selection, project planning, and ensuring a smooth experience. The design department, including professionals like Cass, receives praise for great advice and assistance, making remodeling projects easier for clients.
Despite the overwhelming size of the inventory, the staff’s expertise helps make shopping efficient and manageable. Overall, Floor & Decor in Santa Ana is celebrated for its extensive selection, competitive prices, and dedicated service, making it a trusted choice for both DIYers and professionals embarking on renovation projects.
I left kind of sour about something but the manager, Juan Hernandez, called me and he made it up to me and made me happy. That’s excellent customer service. I’m no longer sour
August 2026
Designer, Brandon gave us more help in one hour then we have an all of our searching for tile for renovating our bathroom over the past 4 to 5 weeks. And excellent communicator and visionary truly helping us come up with the renovation will be happy with. Thanks, Brandon, great… hire by Floor and Decor!
August 2026
Amazing young man very professional and amazing knowledge, thank you Hamza
