Ross Dress for Less offers the best brands and latest fashions for family and home at 20% to 60% off department store prices. It is a popular store, but many customers note that it can be cluttered and chaotic, with items often found on the floor and sizes misplaced. While shoppers can find cheap t-shirts and shoes from famous brands, the quality is generally good. Some shoppers have reported that the store can be dirty and disorganized, especially in high-traffic areas. However, customers appreciate the return policy, which allows returns without a receipt. Many enjoy the thrill of finding great deals, with some spending significant amounts each year at Ross. Overall, while the store has its challenges, it remains a favorite for bargain hunters looking for discounted fashion and home items.