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“Great experience shopping here. Aside from the fact that J. Linch & Sons seem to have far more inventory than other AD I’ve visited globally. The Boutique treats every new or returning customer with great professionalism and customer service. Regardless of how new or far I’m you’re on your watch journey I’d highly recommend giving them a visit”
“Nia is the person to ask for at zales Valley fair. She is great very knowledgeable she helps you make the best choice for your budget and does not try to upsale you. Her customer service is awesome. I have been going to this location and see her for at least 8 years and just made 3 more purchases recently with her for my son's engagement and wedding.”
“Had a great experience thanks to Zartaj, I ordered something online and it did not arrive and she found me something similar in store even though it wasn’t this store that was shipping the item. Definitely recommend.”
“Dorothy at their Valley Fair location was exceptionally helpful in picking out the right Tissot Seastar. I was unsure on the exact diameter I was looking for, and she went above and beyond to help find the right fit. They sized the band pefectly and payment was a breeze. Will be back.”
10AM - 9PM
2855 Stevens Creek Blvd B298, Santa Clara
Watches
“I was just browsing around the mall and came across this Swatch store. It's been a while since I visited a Swatch store. George was very pleasant to talk to, and taught me a lot about the Moonswatch Collection... I bought the first one that caught my attention, Mission to the Sun. Beautiful watch, great concept and can't beat a deal with lifetime free battery :)”
“Excellent customer service both in store and over the phone with Lydia my sales rep and John who got my wrist measurements perfect.
Lydia went above and beyond in getting to know me to match and narrow down the right watch for me while answering all my newcomer questions. From the moment I walked in the first time I felt welcomed and comfortable. Cheers.”
“I don’t normally leave reviews, but I have to leave a review for the exceptional customer service from Jay. I messed up the ring size by a half cm and proposed a month and a half after I purchased the ring. Jay clearly explained to me the store policy (no resizing after 30 days) but kindly made a one time exception since the ring was sliding around her finger and did not fit at all. Thank you so much Jay!”
“I had the pleasure of meeting Jai at Panerai. She was a pleasure to work with. I purchased a Panerai 1088 GMT.
I look forward to buying my next timepiece.”
“In and out in a few minutes, with new batteries and clean watches - and he even set the correct time on each! And while you wait, you can browse and ask about the cool old clocks for repair and sale around the shop!”
“Had a great experience here! I've been shopping for a gold bracelet and Kathe K. helped me out with finding & choosing the bracelet that I want. She answered my questions everything from style, durability, and sizing. She was not pushy about it and provided a relaxed yet very informative visit for me. And because of that I will definitely be purchasing from Na Hoku.”
“Mia was fantastic - knowledgeable, friendly, and genuinely helpful throughout. She gave me a great tour a few weeks ago and patiently answered all my questions. CH has an impressive brand selection. Mia knows her stuff and you can tell she genuinely loves watches. Highly recommend.”
“I'm thrilled that we now have an official store in the Bay Area! The staff here is incredibly attentive. Despite my arrival right before closing, Michelle graciously assisted me. Given my indecisiveness, she demonstrated remarkable patience and offered valuable guidance, ultimately helping me select the perfect addition to my jewelry collection.”
“I had a very good experience here and the staff was helpful. I only purchased a bottle of ink but they insisted that I take a look at their pens--it was a great time! I would definitely consider a Montblanc for my next fountain pen because the nibs are really amazing.”
10AM - 6:30PM
2211 The Alameda, Santa Clara
Watches
“I've been with this company since it opened in the early 1990's. I LoVe them all.?????? AS LONG AS I'VE BEEN WITH this company, when it first opened, there were a couple items of mine I couldn't get too. And the BRACELET I BOUGHT HERE, WERE HELD BACK. BROKE my heart. I broke DOWN AN WAS CRYING, I COULDN'T BELIEVE IT, STILL TO THIS DAY IT HURTS TO THIS DAY. So, going from five ⭐⭐⭐⭐⭐. I'm dropping it to a whooping one ⭐”
“The staff was really amazing. I felt comfortable and wasn't followed around while I shopped but, someone was close if I wanted to see something. They helped me exchange ring sizes quickly. I'll definitely be back. Side note they were really great with my 4 year old. Coloring book and chocolate to make her feel included. 10 out of 10.”
“Love this store and the staff. Always welcoming even if I have my hair in a bun and yoga pants..I am a mom so that's sometimes my unifom...lol.
I have a beautiful evil eye necklace and the rectangle sunglasses and a pair of earrings. For back to school we all got pens, my 15 year old football player son loves this store. He has a pens and this jeweled troll clip. My daughter 14yr has the lady bug earrings and matching necklace. We are a Swarovski family. Beautiful items and price to match. The staff is easy to talk to when I mention my budget....I am a mom so I budget everything. Its nice to be treated good when spending Money. Emily that works there is our go to and favorite. Need something she is the go to.
Its just werid that some people had a bad experience here. Its our first stop in the mall even of we dont purchase we go to get some inspiration without pressure.”
“I had an exceptional experience with Joy at Tiffany. She is incredibly knowledgeable and always suggests the perfect jewelry pieces based on my preferences. Joy truly goes above and beyond—she even followed up with me via text to ensure I could get the exact products I was looking for. On one occasion, she graciously extended her work shift to wait for me at the store and personally assist with my purchase. Her dedication, professionalism, and warm approach make shopping at Tiffany an absolute pleasure.”
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“I had an excellent experience at Valliani Jewelry. Lynette and Ranielle provided outstanding customer service they were knowledgeable, patient, and genuinely helpful throughout the entire process. They took the time to answer all my questions and made everything smooth and easy. I truly appreciate their professionalism and kindness. Highly recommended!”