Customer service is horrible. I wouldn't want to return or recommend it. I walked in, the person drawing blood/checking people in sounds and looked miserable at work. She seems to either dislike her job or not a people person. I was referred by my specialist office but will not want to return here.
February 2023
I've spend 10 hours trying to get a correct bill. If you have any other option for labs use it. You cannot get a person in the phone, their website submission form was broken at one point and when I did talk to a person they refused to connect me with a manger and hung up. Quest is way better. They should call it Lab Crap.
October 2021
Horrible, I had an appointment at 2:15pm. Got there at 2pm checked in online and when I received the text to go in, the front door was locked. I called the office multiple times no answer. Lights were on but no one there.
